Job description
Role Overview
Bartender at Accor (Rixos), a luxury all-inclusive resort brand.
Company Overview
Rixos was established in 2000 in Turkey and pioneered the 'ALL Inclusive, ALL Exclusive' concept. Each Rixos property presents a unique experience inspired by local culture, global influences, and Turkish heritage, set within unparalleled luxury. The brand offers luxurious stays inclusive of culinary delights from around the globe, live entertainment, daily sports and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities.
Role Purpose
The Bartender is responsible for preparing and serving beverages according to established recipes and service standards while creating a welcoming and personalized guest experience. The role requires strong product knowledge, attention to detail, and effective upselling to support guest satisfaction and outlet revenue.
Key Responsibilities
Beverage Preparation & Service
- Prepare and serve beverages and cocktails according to approved recipes and presentation standards.
- Maintain thorough knowledge of beverage products, cocktail recipes, premium selections, and garnishes.
Guest Experience & Sales
- Engage with guests professionally, handle enquiries, and build positive guest relationships.
- Apply effective upselling techniques to enhance the guest experience and maximize revenue.
Bar Operations
- Complete mise-en-place, opening and closing duties, requisitions, and stock checks.
- Maintain a clean, organized, hygienic, and well-presented bar area.
- Monitor operating supplies and minimize spoilage, breakage, and wastage.
- Process guest payments accurately and follow established cashiering procedures.
Training & Support
- Assist with inventories and the training of new team members.
- Support banqueting and other operational areas when required.
Compliance & Standards
- Follow all hotel policies and procedures relating to service, fire safety, hygiene, health, and safety.
Qualifications & Experience
- Minimum of 2 years' experience as a Bartender in a hotel, restaurant, bar, or similar food and beverage establishment.
- Strong knowledge of beverages, cocktail and mocktail preparation, garnishing, and presentation.
- Sound knowledge of bar hygiene, food safety, and workplace safety standards.
Skills & Competencies
- Demonstrates teamwork, professionalism, and a friendly, guest-focused approach.
- Maintains a professional appearance and a high standard of personal hygiene.
- Able to adapt to different food and beverage outlets and support other areas of the hotel when required.
- Committed to maintaining a clean, organized workplace and following food safety, hygiene, and health and safety procedures.
- Willing to attend training and continuously develop beverage, cocktail, product, and service knowledge.
Additional Information
- Flexible to work rotating shifts, weekends, and public holidays as required by operational needs.