Bartender

Role Overview

Bartender at Hilton. This role is part of the Hotels team and focuses on delivering exceptional hospitality through beverage service and guest interactions.

Role Purpose

As a Bartender, you prepare and serve drinks while spreading the light and warmth of hospitality by delivering memorable experiences that make every guest's stay special.

Key Responsibilities

Guest Experience

• Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Address guest concerns professionally and manage situations involving intoxicated guests with care and respect, ensuring a safe environment.

Beverage Preparation & Service

• Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction.
• Prepare and serve beverages to delight guests.

Bar Operations

• Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service.
• Monitor product quality and manage inventory to ensure the freshness and quality of all beverage-related items.

Payment & Transactions

• Process payments efficiently and accurately using the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers.

Compliance & Safety

• Comply with regulatory standards and maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.

Core Values

• Display a passion for spreading the light and warmth of hospitality.
• Act with integrity and always do the right thing.
• Inspire others through leadership.
• Believe that teamwork drives the best outcomes.
• Demonstrate a sense of ownership and accountability.
• Focus on the now, bringing urgency and discipline to every moment.

Additional Information

Travel & Perks

• Enjoy 110 nights of deeply discounted travel through the Go Hilton travel program, with room rates as low as $40 USD per night at world-class Hilton hotels.

Family Support

• Paid parental leave is available for eligible team members, including partners and adoptive parents.

Wellbeing Resources

• Crisis Concierge offers compassionate support and practical assistance during times of loss.
• Mental health resources are provided through the Care for All hub.
• Eligible team members in many countries receive free counseling and support through the Employee Assistance Program (EAP).

Note: Benefits availability may vary depending on team member location and terms and conditions of employment.