Job description
Role Overview
Bartender position at NH Collection Dubai The Palm, a luxury hotel property in Dubai operated by NH Collection Hotels & Resorts.
Company Overview
NH Collection Hotels & Resorts operates captivating hotels in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. The brand is known for eclectic-elegant atmospheres designed to evoke extraordinary feelings through stimulating details that create memorable moments. NH Collection welcomes business travellers, friends, and couples seeking premium service, with experiences centred on wellbeing, gastronomy, culture, and pure indulgence.
Role Purpose
Prepare and serve beverages while creating engaging guest experiences and maintaining high standards of quality, presentation, cleanliness, and service as part of the Food & Beverage team.
Key Responsibilities
Beverage Preparation & Service
- Prepare and serve beverages according to established recipes and hotel standards.
- Maintain excellent knowledge of beverage menus, ingredients, promotions, and products.
- Recommend beverages based on guest preferences and support upselling opportunities.
- Ensure beverages are consistently prepared and presented to the required standard.
Guest Experience & Communication
- Provide friendly, attentive, and professional service to guests.
- Handle guest feedback and requests professionally and promptly.
- Communicate effectively with service colleagues, Kitchen, and other departments.
Bar Operations & Maintenance
- Maintain the cleanliness, organization, and readiness of the bar and service areas.
- Monitor stock levels and assist with requisitions, inventory, and stock rotation.
- Ensure proper storage and handling of beverages, equipment, and supplies.
Systems & Compliance
- Process guest orders and bills accurately through the POS system.
- Follow all food safety, hygiene, responsible beverage service, health and safety, and hotel procedures.
- Assist with opening and closing duties and other operational requirements as assigned.
Qualifications & Experience
- Previous experience as a Bartender, preferably within a hotel, restaurant, or bar environment.
- Good knowledge of beverages, cocktails, mocktails, and bar operations.
- Passion for hospitality and delivering excellent guest experiences.
Skills & Competencies
- Strong communication and interpersonal skills.
- Good command of spoken English; additional languages are an advantage.
- Ability to work efficiently in a fast-paced environment.
- Knowledge of POS systems is preferred.
- Positive attitude, attention to detail, and strong teamwork skills.
Additional Information
- Flexible to work shifts, evenings, weekends, and public holidays.