Bartender

Role Overview

Bartender at Hilton. You will prepare and serve beverages while delivering exceptional hospitality and memorable guest experiences.

Role Purpose

To deliver outstanding guest experiences by preparing and serving drinks to recipe standards, maintaining bar operations, and creating a warm and welcoming atmosphere that reflects Hilton's hospitality values.

Key Responsibilities

Guest Service

• Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Address guest concerns professionally and manage situations involving intoxicated guests with care and respect, ensuring a safe environment.

Beverage Preparation & Service

• Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction.

Bar Operations

• Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service.
• Manage inventory and ensure the freshness and quality of all beverage-related items.

Payment Processing

• Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers.

Compliance & Safety

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.

Additional Information

Hilton is an award-winning global leader in hospitality with repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. The company has welcomed more than 3 billion guests worldwide and is committed to supporting team member career development and growth.