Bartender

Role Overview

Bartender at Hilton, serving guests in a hotel hospitality environment.

Role Purpose

Prepare and serve beverages while delivering memorable guest experiences through warm, attentive hospitality. Create a welcoming bar environment that brightens guests' stays and reflects Hilton's commitment to exceptional service.

Key Responsibilities

Guest Experience

• Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Address guest concerns professionally and manage situations involving intoxicated guests with care and respect, ensuring a safe environment.

Beverage Preparation & Service

• Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction.
• Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service.

Operations & Inventory

• Manage inventory and ensure the freshness and quality of all beverage-related items.
• Process payments efficiently and accurately using the point-of-sale system to handle cash, credit/debit cards, gift certificates, and vouchers.

Compliance & Safety

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.

Core Values

Hilton seeks team members who demonstrate a passion for spreading the light and warmth of hospitality, act with integrity, inspire others through leadership, believe that teamwork drives the best outcomes, demonstrate ownership and accountability, and bring urgency and discipline to every moment.