Baker

Role Overview

Baker at Majid Al Futtaim Retail Hypermarket, UAE. The Baker prepares and makes a variety of bread and other baked goods in a minimum of one area in the Bakery section, while providing excellent customer service and executing tasks according to the section's operating standards and hygiene control procedures.

Role Purpose

Transform raw ingredients into finished and semi-finished bakery products, maintain product quality and presentation standards, deliver excellent customer service, and uphold all health, safety, and sanitation regulations.

Key Responsibilities

Production

• Transform raw ingredients into finished and semi-finished bakery products, including bread and pastries, following production sheets and established SOPs.
• Prepare, arrange, and replenish bakery items in the display counter according to presentation and freshness standards.

Customer Service

• Assist customers with product inquiries in a professional, friendly, and timely manner.

Health, Safety & Sanitation

• Follow all health, safety, and sanitation regulations, ensuring full compliance with food handling standards.
• Operate, clean, and sanitize bakery tools, ovens, mixers, and other equipment safely and correctly.
• Maintain high levels of cleanliness across all work areas, including freezers, chillers, and storage areas, ensuring proper disposal of food waste.

Professional Development

• Seek continuous improvement by pursuing professional development opportunities, supporting team members, and adhering to internal policies and procedures.

Qualifications & Experience

• High school diploma or equivalent (preferred but not mandatory).
• Minimum of 1–2 years of experience in a similar role.

Skills & Competencies

• Basic English reading, writing, and interpretation skills.
• Strong organizational and multitasking abilities.
• Ability to adapt and perform effectively in a multicultural environment.
• Excellent listening skills with high attention to detail.

Additional Information

• Work in a friendly environment where everyone shares positive vibes and is excited about the future.
• Work with over 45,000 diverse and talented colleagues, all guided by the Leadership Model.