Backstore Incharge

Role Overview

Back Store Incharge at Land Mark. This role manages inbound stock, coordinates with warehouse teams, ensures stock integrity, maintains the back store, and supports store-level inventory processes to enable smooth merchandise flow and adherence to standard operating procedures.

Role Purpose

Manage inbound stock and back store operations with a focus on accuracy, timely execution, and adherence to SOPs. Coordinate warehouse activities, maintain inventory integrity, and support store-level processes to ensure smooth merchandise flow.

Key Responsibilities

Stock Receiving & Coordination

• Receive stock and confirm ASN as per SOP within timelines.
• Coordinate with warehouse for discrepancies, replacements, and returns.
• Ensure proper documentation of SRNs, store transfers, and deliveries.

Inventory Management

• Track and report stock excess, shortage, and damage.
• Maintain accurate physical and system inventory.
• Execute daily inventory checks and perpetual counts as per schedule.
• Monitor COD reservations, DO closure, discrepancies, and cancellations.

Back Store Operations

• Manage and organize back store area following FIFO and safety standards.
• Prepare and maintain records for damages, SAJs, and stock adjustments.

Reporting & Compliance

• Report stock discrepancies accurately and resolve within 48 hours.
• Ensure 100% compliance with inventory SOPs and documentation.
• Maintain back store audit score of 90% or above.
• Ensure zero negative inventory cases without corrective action.
• Clear COD orders and returns timely.
• Adhere to stock take schedules and variance reporting.
• Complete daily inventory hygiene tasks.
• Report and close damage and discrepancy cases timely.

Qualifications & Experience

• Graduate or Undergraduate degree.
• Basic computer literacy with Medium level Excel proficiency.
• Knowledge of warehouse coordination and logistics.
• Experience in stock receiving and documentation.
• Ability to handle discrepancies and report accurately.

Skills & Competencies

• Attention to detail.
• Accountability and ownership.
• Coordination and communication.
• Time management.
• Process adherence.
• Problem-solving attitude.