AYS &Resveration Agent-Saudi only

Role Overview

Arrival and Reservation Agent for Marriott in Saudi Arabia.

Role Purpose

Deliver a memorable and unique guest experience by providing a wide range of services throughout the guest's stay, from check-in through check-out. Take initiative to process operational needs, address guest requests, complete reports, and share local area highlights, making every transaction feel like part of the experience.

Key Responsibilities

Guest Services

• Process guest check-in and check-out transactions.
• Address guest requests and resolve issues promptly.
• Guide guests through their entire stay with proactive support.
• Share information about local area highlights and amenities.

Operations

• Complete operational reports and documentation as required.
• Process operational needs and maintain efficient service flow.
• Move about the property as needed to deliver services.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.

Standards & Compliance

• Create and maintain a safe workplace for all associates and guests.
• Follow all company policies and procedures.
• Maintain confidentiality of guest and company information.
• Protect company assets.
• Uphold quality standards in all interactions and services.
• Maintain professional uniform, personal appearance, and communications.

Qualifications & Experience

• High school diploma or G.E.D. equivalent preferred.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Additional Information

• Position requires extended periods of standing, sitting, or walking during shifts.
• Hands-on role involving physical movement and object handling.
• Marriott International is an equal opportunity employer committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.