AV Technician

Role Overview

AV Technician at IHG Hotels & Resorts. You are responsible for setting up audio-visual equipment for events in the hotel and providing technical assistance for banquet facilities and rooms.

Role Purpose

To establish and maintain all audio-visual systems and equipment for hotel events and banquet functions, ensuring reliable technical support and seamless operation across all event spaces.

Key Responsibilities

Equipment Setup & Operation

• Set up and check equipment for banquet functions based on daily function sheets, including removal and storage.
• Operate equipment for functions as required.
• Ensure the correct and functional setup of all functions through assigned work.

Maintenance & Inventory

• Conduct monthly inventory of all equipment used for banquets.
• Carry out assignments on the Preventive Maintenance Programme.
• Log all outgoing and incoming equipment requested for banquets outside catering on a daily basis.

Facility Management

• Maintain cleanliness and orderliness in the A/V control room and A/V storage room.
• Inspect all function rooms and breakout areas daily, ensuring all lights, air conditioning and services are defect-free.
• Repair or replace lamps immediately.

Collaboration & Support

• Cooperate and provide assistance with other Engineering colleagues whenever necessary and available.
• Carry out any work requested by your superiors.

Company Culture

Promote the desired work culture by living the five winning ways values: Do the Right Thing, Show We Care, Aim Higher, Celebrate Difference, and Work Better Together.

Deliver through True Hospitality by demonstrating True Attitude (being caring and building genuine connections), True Confidence (having knowledge and skills to perform your role), True Listening (focusing on guest needs and body language), and True Responsiveness (providing what guests need in a timely and caring manner).