Job description
Role Overview
AV Technician at Minor International, located at Avani Palm View Dubai Hotel & Suites.
Company Overview
Avani is a growing hotel and resort brand with properties across Europe, the Middle East, Asia, Africa, and Australia. The brand is built on a philosophy of balancing cool and kind, design and function, and service and privacy, with vibrant social spaces, stylish rooms, and locally inspired food delivered through an upbeat, respectful service culture.
Role Purpose
The AV Technician is responsible for the installation, operation, maintenance, and troubleshooting of the hotel's audio-visual equipment. This role supports meetings, conferences, banquets, weddings, and other events by ensuring all AV systems function properly and deliver a seamless experience for guests while maintaining the hotel's quality standards.
Key Responsibilities
Equipment Setup and Operation
- Set up, operate, and dismantle audio-visual equipment for meetings, conferences, banquets, weddings, and special events.
- Test all equipment before events to ensure everything is fully operational.
Maintenance and Troubleshooting
- Install, inspect, maintain, and troubleshoot projectors, LED screens, televisions, sound systems, microphones, video conferencing equipment, and control systems.
- Carry out preventive maintenance on AV equipment to ensure reliable performance.
- Troubleshoot technical issues quickly to minimize disruptions during events.
- Respond promptly to AV-related maintenance requests from guests and internal departments.
- Keep accurate maintenance records, service reports, and equipment history.
Event Support
- Monitor audio, video, and presentation systems during events and provide technical support when required.
- Coordinate with Banquets, Events, Sales, IT, and other departments to meet event requirements.
Inventory and Equipment Management
- Maintain inventory of AV equipment, accessories, cables, and spare parts.
- Ensure AV equipment is handled, stored, and maintained in good working condition.
General Duties
- Follow hotel policies, health and safety procedures, and brand standards at all times.
- Support energy conservation initiatives and recommend equipment improvements when appropriate.
- Assist the Engineering team with general maintenance duties when operationally required.
- Perform any other duties assigned by the Chief Engineer or Engineering Supervisor.