Attender

Role Overview

Attender at NMC Healthcare. Responsible for providing general assistance and support to staff, customers, visitors, and the organization. The role involves helping with routine activities, maintaining cleanliness and order, handling basic tasks, and ensuring smooth day-to-day operations.

Role Purpose

Support the organization's day-to-day operations by providing general assistance to staff, customers, and visitors, maintaining facility cleanliness and order, and handling routine administrative and operational tasks.

Key Responsibilities

Visitor and Customer Support

• Welcome and guide visitors in a polite and professional manner.
• Assist customers or visitors with basic information and directions.

Document and Material Handling

• Carry, move, arrange, and distribute files, documents, materials, and other items.
• Deliver documents, messages, parcels, and other items to the appropriate person or department.
• Assist with photocopying, printing, filing, and other routine office support tasks.

Facility and Space Management

• Maintain cleanliness and proper arrangement of assigned areas.
• Ensure that assigned areas are neat, organized, and presentable.
• Arrange meeting rooms, workspaces, furniture, and basic equipment when required.

Operations and Support

• Assist staff, customers, visitors, and management with general requests and daily activities.
• Support staff with day-to-day operational activities.
• Help receive, organize, and distribute supplies and materials.
• Handle routine errands and assigned tasks as instructed by the supervisor.
• Perform other general duties assigned by the supervisor or management.

Compliance and Safety

• Follow workplace safety, security, and organizational procedures.
• Maintain confidentiality when handling documents or information.
• Report maintenance issues, damages, shortages, or other concerns to the responsible person.

Teamwork

• Work cooperatively with other staff members and departments.
• Complete assigned duties accurately and within the required time.

Qualifications & Experience

• Higher secondary education or equivalent qualification is an advantage.
• Previous experience in a similar support or attendant role is preferred.

Additional Information

• Additional training or relevant certification is an advantage but may not be required.