Assistant Vice President – Corporate Relationship Management (Saudization)

Role Overview

Assistant Vice President – Corporate Relationship Management (Saudization) at QNB in Riyadh, Saudi Arabia. The incumbent will manage on a day-to-day basis a portfolio of existing and potential corporate customers to meet assigned financial targets for the assigned country location.

Company Overview

QNB Group was established in 1964 as the country's first Qatari-owned commercial bank and has grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence extends through subsidiaries and associate companies to more than 31 countries across three continents. The total workforce exceeds 28,000 employees serving up to 20 million customers through 1,000 locations and an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+). QNB currently ranks as the most valuable bank brand in the Middle East and Africa according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Purpose

The role functions as the primary resource for development and profitable management of banking relationships for business customers within the assigned geographic territory or industry/customer portfolio, delivering the full range of bank products and services including credit and deposit services, international transactions, and specialized services.

Key Responsibilities

Strategy & Financial Performance

• Play a major role in implementing strategies and plans to achieve all set volume, revenue and profit targets for the Corporate Banking function within the assigned country location in accordance with QNB's overall corporate budget and strategy.
• Come up consistently with business ideas to help boost revenues.
• Develop Key Performance Indicators (KPIs) for performance monitoring and quality measurement of the Corporate Banking Unit and monitor their achievements on a periodic basis.
• Observe and promote cost consciousness and efficiency, and enhance productivity to minimize costs, avoid wastes, and optimize benefits for the bank.
• Act within the limits of the powers delegated to the incumbent and adhere to QNB policies.

Customer Relationship Management

• Develop and manage on a day-to-day basis potential corporate customers and assigned portfolio of existing customers to meet assigned financial and non-financial targets in compliance with established QNB credit policies, procedures and standards.
• Build and maintain strong and effective relationships with all related functions and units to achieve assigned goals and objectives.
• Support with appropriate direction of work and duties for the ARM and provide relevant training and support.
• Own business development and origination as well as credit recommendations in favour of selected local and regional corporations.
• Provide timely and accurate information to the Senior RM & Head of Corporate & Institutional Banking and head office regarding credit and compliance issues in local and regional markets.
• Assist customers in all their queries on the Bank's products and seek solutions to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments and units to achieve improvements in turn-around time.
• Provide timely and accurate information to external and internal Auditors, Compliance, Financial Control and Risk Functions as required.

Credit & Account Management

• Prepare comprehensive credit proposals for new and prospect customers that adequately address all relevant risk factors and satisfy minimum acceptable standards of CPM.
• At least one month before expiry, prepare comprehensive credit review for existing portfolios that adequately address all relevant and current risk factors and the latest developments in the industry, market and business.
• Stress and document periodic calling on customers to capture ongoing businesses and encourage reliance on QNB.
• Stress account management to enhance utilization of lines.
• Restrict excess and casual facilities and maintain the relationship within approved boundaries.
• Identify and timely report on all negative events and early signals on potential problematic accounts and relationships.
• Obtain all requisite facility and account documentation to ensure each customer's file is current with valid legal documentation to secure and protect the bank's interests.
• Identify opportunities and resolve problems with customer relationships and coordinate appropriate measures with concerned departments to ensure consistent, timely and accurate delivery of products and services to assigned Corporate Banking customers.
• Coordinate with line departments and counterparts to communicate, discuss and resolve problems in a teamwork fashion.

Knowledge & Professional Development

• Possess sound knowledge of QNB's credit policies, procedures and standards.
• Take responsibility for self-development as well as acquiring skills and knowledge required to fulfil one's duties by proactively identifying areas for professional development and undertaking development activities.
• Seek out opportunities to remain current with all developments in the professional field.

Legal, Regulatory & Risk Management

• Comply with all applicable legal, regulatory and internal compliance requirements including Group Compliance Policies and Procedures covering AML & CTF, Anti-Bribery and Corruption, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, and Conflict of Interest and Insider Dealing Policy.
• Understand and effectively perform your role under the Three Lines of Defence principle to identify, measure, monitor, manage and report risks.
• Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
• Support the framework of RCSA, KRI, Incident reporting and remediation as appropriate in accordance with Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank and attain and maintain required levels of competence.
• Attend mandatory internal and external seminars as instructed by the Bank.

Confidentiality & Professional Standards

• Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
• Maintain utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
• Maintain high professional standards to uphold QNB's reputation and strengthen its market leadership position.
• Deliver all other ad hoc duties and activities related to QNB that management might request from time to time.

Qualifications & Experience

• University graduate with Bachelor's degree preferably with a Major in Finance or Banking.

Full details are available on the employer's original posting.