Assistant Sales Manager

Role Overview

Assistant Sales Manager at Hilton, generating and managing group sales while delivering memorable experiences for guests.

Role Purpose

Generate and convert new business through proactive outreach, build and maintain client relationships across assigned market segments, and lead end-to-end sales processes to drive group sales and maximize revenue for the hotel.

Key Responsibilities

Sales Generation and Business Development

• Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals
• Generate and convert new business to grow room revenue and overall profitability
• Develop targeted sales strategies by analyzing hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals

Client Relationship Management

• Serve as the primary contact for assigned market segments
• Nurture existing accounts and develop new ones to grow room revenue and overall profitability
• Build and maintain client relationships to support repeat business

Sales Operations

• Lead end-to-end sales processes including proposal preparation, site visits, contract negotiation, and contract execution
• Tailor offerings to client needs while maximizing revenue
• Coordinate customer requirements including room, food and beverage, and meeting space allocation
• Ensure accurate and timely entry of account and reservation information in the hotel's sales management system
• Manage booking details to support successful event delivery

Additional Information

Hilton's core values define success in this role: a passion for spreading the light and warmth of hospitality, acting with integrity, inspiring others through leadership, belief in teamwork, a sense of ownership and accountability, and a focus on bringing urgency and discipline to the present moment.