Assistant Manager - VAS Products

Role Overview

Assistant Manager – VAS Products at Network International, based in the UAE. This role is exclusively open to UAE Nationals (Emirati candidates) with a valid UAE family book, as part of the company's commitment to Emiratization and local talent development.

Company Overview

Network International is the largest Financial Technology company in the Middle East and Africa. The company provides payment services across more than 50 countries, including the UAE, Jordan, South Africa, and Egypt. Beyond payments, Network International offers services in Data and Insights, Lending, Insurance, and Risk Solutions. Core customers span businesses of every scale and segment, with growing presence in the direct-to-consumer card segment.

Role Purpose

Support the day-to-day coordination and delivery of value-added payment solutions across internal teams including Product, Operations, Sales, and Marketing.

Key Responsibilities

Coordination & Delivery

• Support coordination between Product, Operations, Sales, Marketing, and other internal teams.
• Follow up on ongoing activities, action items, and deliverables to ensure timely completion.
• Maintain trackers and provide regular updates to relevant stakeholders.
• Support the team in resolving day-to-day queries and coordination requirements.

SLA & Process Support

• Assist in developing and maintaining SLA trackers and service timelines.
• Monitor agreed timelines and follow up with relevant teams on pending activities.
• Support the documentation and improvement of internal processes.
• Escalate delays or challenges to the relevant team members when required.

Presentation & Content Development

• Support the preparation of PowerPoint presentations, product materials, business updates, and customer-facing content.
• Coordinate with Product and Operations teams to collect relevant information and inputs.
• Ensure presentations and materials are completed accurately and within agreed timelines.

Sales & Marketing Support

• Provide day-to-day support to the Sales and Marketing teams on VAS-related activities.
• Assist with preparation of customer presentations, proposals, and product overviews.

Skills & Competencies

• Strategic thinking and problem-solving abilities.
• Excellent leadership and people management skills.
• Strong project management and organizational skills.
• Proficiency in software and technology platforms.
• Excellent communication and interpersonal skills.
• Ability to manage change and drive continuous improvement.
• Analytical and data-driven decision-making capabilities.

Additional Information

Work environment is primarily office-based with occasional travel required for meetings, conferences, and training sessions. The role operates in a fast-paced and dynamic work environment.

• Full details are available on the employer's original posting.