Assistant Manager - Customer Due Diligence (UAE National)

Role Overview

Assistant Manager - Customer Due Diligence at Emirates NBD, located in the UAE. This position is open to UAE Nationals only.

Role Purpose

Oversee customer due diligence review processes, document assessment, risk screening, and transaction monitoring to ensure compliance with bank guidelines while maintaining quality standards and minimal disruption to business operations.

Key Responsibilities

Customer Due Diligence Operations

• Ensure CDD review of documents, risk assessment, screening, preparation of CDD forms, and transaction monitoring are completed in line with Compliance and C&IB guidelines.
• Monitor and conclude CDD cases under onboarding, triggers, and periodic reviews.
• Maintain minimum engagement from Business teams during CDD processes.

Stakeholder Coordination

• Coordinate with Compliance, OPC, ARC, and RMC as required.
• Engage with customers alongside analysts to provide detailed clarification on guidelines and requirements.
• Manage issues and escalations from customers or Relationship Managers relating to cases reviewed.

Team Leadership & Quality

• Guide CDD analysts on review queries and improve quality of KYC reviews.