Assistant Housekeeping Manager – Housekeeping – Jumeirah Jabal Omar

Role Overview

Assistant Housekeeping Manager at Jumeirah Jabal Omar in Makkah, Saudi Arabia.

Company Overview

Jumeirah is a global leader in luxury hospitality and a member of Dubai Holding. The company operates a portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. Since 1999, the brand has been renowned for distinguished beachfront resorts, esteemed city hotels, and exclusive residences. Jumeirah Jabal Omar is located minutes from Masjid Al Haram and offers a seamless blend of comfort, connectivity, and Arabian hospitality in the Holy City. The property spans four towers and features dining venues, retail outlets, a gym, executive lounge, and meeting spaces. Guests enjoy views of the Grand Mosque and cuisines spanning Mediterranean, Persian, Middle Eastern, and Southeast Asian offerings.

Role Purpose

Support the Executive Housekeeper in managing all housekeeping operations to ensure the highest standards of cleanliness, presentation, and guest satisfaction are consistently achieved across the property.

Key Responsibilities

Operations Management

• Oversee daily housekeeping operations, including guest rooms, public areas, back-of-house areas, laundry, and linen management
• Monitor departmental productivity and staffing levels to ensure efficient resource allocation in line with business demands

Quality Assurance

• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure compliance with brand standards and quality requirements
• Review housekeeping reports, room status updates, and operational logs, ensuring timely follow-up on outstanding issues

Financial & Strategic Support

• Support the preparation and implementation of departmental budgets, cost-control measures, and productivity initiatives

Stakeholder Coordination

• Coordinate closely with Front Office, Engineering, Security, Laundry, and other departments to ensure seamless operations and guest satisfaction

Qualifications & Experience

• Minimum 3–5 years of experience in housekeeping operations within a 4- or 5-star hotel
• At least 2 years of experience in a supervisory or assistant management role within Housekeeping
• Proficiency in Microsoft Office applications and hotel property management systems
• Fluency in English, both written and spoken; additional languages are an advantage

Additional Information

• Salary paid in Saudi Riyals (SAR)
• Generous F&B benefits
• Reduced hotel rates across Jumeirah properties globally
• Excellent leave packages
• Excellent health care packages
• Flights home
• Additional employee benefits