Airport Duty Officer - UAE Nationals Only

Role Overview

Airport Duty Officer at Etihad Airways in the United Arab Emirates. UAE Nationals only.

Company Overview

Etihad is the UAE's national airline, building meaningful career pathways for UAE Nationals and investing in the development of future leaders across its operations as part of its Journey 2030 ambition.

Role Purpose

Lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless airport operations across all shifts in a 24/7 environment.

Key Responsibilities

Operations & Safety

• Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements.
• Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery.
• Contribute to continuous improvement initiatives.

Collaboration & Coordination

• Collaborate with cross-functional departments to coordinate activities and resolve operational challenges in the dynamic 24/7 environment.
• Embrace diverse working environments and adapt to evolving operational needs across the airport network.

Leadership & Development

• Develop supervisory and leadership capabilities through hands-on experience, mentoring, and exposure to best practices across Etihad's operations.
• Contribute to a culture of excellence and innovation, supporting Etihad's commitment to world-class aviation standards.

Qualifications & Experience

• Bachelor's degree completed in the last three years.
• UAE national, aged 21 or older with a valid family book.
• Completion or permanent exemption certificate from UAE National Service (for males).

Skills & Competencies

• Fluent in English (written and spoken).
• Ready to work in a fast-paced, 24/7 environment.
• Can wear the Etihad uniform with pride.
• Open to working at airports outside the UAE.