Administrator-Hospitality Operations

Role Overview

Administrator-Hospitality Operations with Transguard Group in Dubai.

Role Purpose

Support the smooth and efficient operation of contracts and accounts in coordination with the Operations Manager, Administrative support, and Account Manager. The primary focus is to coordinate the daily deployment movements of staff.

Key Responsibilities

Financial

• Ensure the daily rostered headcount is deployed to the site.

Customer

• Work closely with internal teams daily on all matters related to employee, HR, Welfare, Transport, Demand Planning, and Accommodation.
• Act as the first point of contact for all employee queries.
• Work closely with line management to ensure client requirements are met, addressing any concerns promptly.

Process

• Ensure all workflow process SOPs are followed and carried out efficiently.

Innovation

• Identify areas where repetitive tasks can be automated.
• Provide suggestions in areas where improvements can be made for employees and the business.

Qualifications & Experience

• 1–2 years' experience in an outsourcing company or similar large-scale workforce.
• UAE Driver's License.

Skills & Competencies

• Competent computer and reporting skills.
• Ability to speak and understand multiple regional dialects (preferred).

Additional Information

• Able to work flexible shift times to suit operational and client requirements.