Accounts Receivable

Role Overview

Accounts Receivable at Hilton, supporting timely and accurate billing and payment collections across the Hotels team.

Role Purpose

Ensure accurate invoice processing, timely payment collections, and account reconciliation while maintaining positive cash flow and resolving billing discrepancies to support the financial operations of Hilton's hospitality business.

Key Responsibilities

Billing & Invoice Processing

• Process invoices and commissions with accuracy
• Generate accurate invoices and ensure timely payment or deduction of travel agent commissions
• Prepare and send account statements with targeting for daily delivery

Account Maintenance & Reconciliation

• Post charges and credits promptly
• Reconcile subsidiary ledgers with the general ledger
• Maintain account accuracy across all records

Payment Monitoring & Collections

• Monitor and follow up on outstanding balances to maintain positive cash flow
• Reduce overdue accounts through active collection efforts
• Manage credit metrics by calculating monthly Days Sales Outstanding (DSO)

Issue Resolution

• Investigate account discrepancies and billing issues
• Coordinate with relevant teams to resolve disputes
• Audit previous day's charges for accuracy, proper documentation, and contractual compliance

Reporting & Analysis

• Assist with credit management reporting to support timely collections and financial accuracy

Additional Information

• This role requires a passion for spreading the light and warmth of hospitality
• Success depends on acting with integrity, inspiring others through leadership, driving teamwork, taking ownership and accountability, and bringing urgency and discipline to every moment