Account Manager

Role Overview

Account Manager at Ebra. The role focuses on managing relationships with financial institution clients and ensuring their satisfaction by providing debt collection and receivables management solutions.

Role Purpose

Manage relationships with financial institution clients and ensure their satisfaction by providing the company's solutions in debt collection and receivables management, with a focus on understanding their financial needs and delivering added value to support their strategic objectives.

Key Responsibilities

Client Relationship Management

• Manage relationships with financial institution clients.
• Ensure client satisfaction through consistent delivery of company solutions.
• Understand clients' financial needs and strategic objectives.
• Deliver added value that supports client strategic goals.

Qualifications & Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.
• 4–5 years of experience in account management or business development within a bank, financial institution, or FinTech company.
• Strong knowledge of financial products and services, including cash management, debt collection, loans, and payment solutions.
• Strong financial analysis skills and ability to read and interpret reports.
• Familiarity with regulations and guidelines.

Skills & Competencies

• Proficiency in English (spoken and written).
• Proficiency in Arabic (spoken and written).