Account Lead - Middle East - Fintech Ancillaries (100% Remote - Qatar)

Role Overview

Account Lead - Middle East - Fintech Ancillaries at Hopper, 100% remote based in Qatar.

Company Overview

Hopper is a well-funded travel platform and fintech provider with a mission to become the leading travel platform globally. The company operates through its consumer mobile app and website, and through HTS (Hopper Technology Solutions), its B2B business unit. Hopper leverages massive amounts of data and advanced machine learning algorithms to combine travel agency offerings with proprietary fintech products. The Hopper app has been downloaded over 120 million times, with 70% of users being Gen Z and millennials. Through HTS, the company partners with leading travel brands including Capital One, Nubank, Air Canada, and others to integrate fintech products and travel inventory on their direct channels. Hopper has raised over $750 million USD of private capital and is now the #3 largest online travel agency in North America.

Role Purpose

As an Account Lead within the Fintech Team at HTS, you will drive the success of fintech solutions with airline partners. You will work at the intersection of strategy, product development, and partnership management, directly engaging with airline stakeholders to ensure fintech products align with their business objectives and success metrics while delivering impactful results that grow business and enhance the traveler experience.

Key Responsibilities

Strategic Partnerships

• Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space.
• Build trust with partners and internal teams through clarity, consistency, and professionalism.

Product Development

• Lead the development and launch of new fintech products for airlines.
• Drive product vision and collaborate with internal teams to ensure alignment with airline partners' goals and success metrics.
• Prototype products, features, or workflows using AI tooling such as Claude, Gemini, or ChatGPT.

Product Optimization & Growth

• Work with airlines to improve and grow existing fintech products.
• Ensure products meet evolving business needs and maximize ancillary revenue opportunities.

Product Implementation & Delivery

• Lead product implementations and delivery for diverse accounts.
• Manage projects and stakeholders throughout implementation.
• Maintain documentation, execute user acceptance testing, and triage issues.

Data-Driven Insights

• Leverage analytical tools and data to monitor product performance.
• Assess customer feedback and make data-backed decisions to optimize product offerings.

Cross-Functional Collaboration

• Work closely with internal teams in engineering, design, marketing, and customer success to deliver seamless product experiences.

Market Intelligence

• Stay current with trends in the fintech and travel industries.
• Anticipate market shifts and identify new opportunities for innovation.

Qualifications & Experience

• Proven ability to manage and grow strategic partnerships.
• Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry.
• Native Arabic speaker with fluency in English; ability to communicate effectively with Middle East and North Africa partners and stakeholders is crucial.

Skills & Competencies

• Strong interpersonal and communication skills to engage with stakeholders at all levels.
• Ability in vibe coding and prototyping products, features, or workflows with AI tooling like LLM (Claude, Gemini, ChatGPT).
• Excellent analytical skills with experience in data-driven decision-making.
• Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces.
• Strong project management and organizational skills.

Additional Information

Employment Type & Location

• Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit.
• 100% remote.
• The contractor is responsible for ensuring they have the legal right to work as a freelancer or contractor (e.g., via a self-sponsored visa or business entity) and must manage all applicable local tax and social security requirements under Qatar Labour Law (Law No. 14 of 2004).
• This engagement is governed by a commercial service agreement and does not provide eligibility for company-sponsored benefits, statutory end-of-service gratuities, or paid leave typical of a standard sponsored employment contract.

Benefits

• Well-funded and proven startup with large ambitions; competitive salary and the upsides of pre-IPO equity packages.
• Carrot Cash travel stipend.
• Flexdesk All Access Pass & work-from-home stipend.
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams enabling massive impact.