Job description
Role Overview
Waiter at Desert Islands Resort & Spa by Anantara, a global luxury hotel and resort brand rooted in Thai culture, located at a beach or island resort destination.
Company Overview
Anantara Hotels & Resorts is a global luxury hotel and resort brand founded in 2001 in Thailand, rooted in Thai culture with an intrinsic sense of authentic hospitality. The brand name is inspired by the Sanskrit word meaning 'without end', embodying freedom, movement, and harmony. The company operates across the world in some of the world's most captivating locales, from pristine beaches and private islands to ancient sites and vibrant metropolises.
Role Purpose
As a Hospitality Ambassador on the front line of guest interactions, you will provide prompt and courteous service delivery to all guests in the food and beverage outlets. You are a key influencing factor in guest satisfaction and responsible for ensuring guests are delighted by the quality of service and comfort.
Key Responsibilities
Service Delivery
- Provide prompt and courteous service to all guests at all times.
- Deliver timely and efficient service in food and beverage outlets.
- Ensure guests are delighted by the quality of service and comfort.
Operations & Knowledge
- Work as a team within all departments to ensure smooth operation of food and beverage outlets.
- Maintain complete knowledge of menus, beverages, services, and facilities provided by the resort.
- Ensure a safe and hygienic work area at all times.
Guest Relations & Standards
- Uphold the privacy rights of guests.
- Continuously develop professional skills to increase guest satisfaction.
Qualifications & Experience
- High School diploma.
- Previous experience in Food & Beverage or Restaurant operations.
Skills & Competencies
- Passion for excellent service.
- Excellent team player.
- English speaking.