University Facilities & Services Manager - Open for All Nationalities

Role Overview

University Facilities & Services Manager at Ajman University. Open for all nationalities.

Role Purpose

Provide state-of-the-art campus facilities and amenities to serve the needs of the AU community and support the university's strategic goals by delivering required infrastructure and support for an optimal experience. Develop and enhance campus infrastructure and services to satisfy the dynamic and evolving needs of the AU community, while maintaining a safe and healthy educational environment and preserving physical infrastructure within available resources to ensure minimum disruption to teaching and research.

Key Responsibilities

Infrastructure & Asset Management

• Develop, upgrade, and refurbish existing buildings and space requirements.
• Manage, supervise, and maintain university buildings, equipment, and systems.
• Maintain AU physical infrastructure, buildings, and engineering services within available resources.

Operations & Sustainability

• Optimize energy consumption and take required actions to support sustainability and reduce utility costs.
• Manage and coordinate with custodial, security, landscaping, and transportation supervisors to oversee campus services and logistics, ensuring a safe, clean, secure, and efficient campus environment.
• Assure high quality and the best standards of services are provided to the AU community.

Procurement & Contracts

• Liaise with AU contractors, rental spaces, and suppliers to ensure optimal service delivery in accordance with agreed service-level agreements.
• Determine guidelines and negotiate terms of contracts, leases, and related financing agreements.

Financial Management

• Develop, manage, and track the Office's annual manpower, OPEX, and CAPEX budget.
• Manage and implement budget, including maintenance service contract administration.

Leadership & Performance Management

• Assist in leading the Office of University Facilities and Services, including unit leaders and support staff members.
• Conduct manpower planning, set objectives, KPIs, and manage other performance management aspects.

Compliance & Risk Management

• Assist in implementing and reviewing operational policies, procedures, risk management registers, and ensure timely reporting of related incidents.
• Maintain compliance with CAA, MoE, CD, MoH, audit procedures, and AU policy.

Emergency Response & Support

• Provide on-call cover on a goodwill basis in the event of breakdowns of essential services, dealing with emergencies, and unplanned problems.
• Perform miscellaneous job-related duties as assigned.

Qualifications & Experience

• Bachelor's degree in engineering (Civil, Architecture, Mechanical, or Electrical) or in construction management.
• At least 10 years of experience in operations and maintenance management of educational facilities, office buildings, or equivalent.

Skills & Competencies

• Knowledge of contract documents and specifications.
• Project planning skills.
• Ability to maintain records and prepare reports and correspondence, including required regulatory reports and records.
• Strong interpersonal and communication skills and the ability to work effectively in a diverse community.
• Skill in organizing resources and establishing priorities.
• Knowledge of UAE rules pertinent to facilities planning, design, construction, and maintenance.
• Ability to coordinate and/or supervise independent contractors.
• Knowledge of emergency and disaster recovery planning.
• Ability to evaluate and develop procedures, standards, and methods for building maintenance and improvement.
• Proficiency in Computer-Aided Design (AutoCAD) is preferable.
• Proficiency in project and operations management software such as MS Project and Primavera for tracking capital works and facility schedules is preferable.

Additional Information

Working Conditions

Work is normally performed in a typical interior work environment, with exposure to prevailing weather conditions when on inspection rounds in various facilities and structures. This position often involves hazards or physical risks that require basic safety precautions.

Availability Requirements

Candidates must be available for on-call duty, emergency response, and occasional evening, weekend, and holiday work.

Reporting Structure

Reports to: Director of Facilities & Services Office