Training Programmes Coordinator

Role Overview

Training Programmes Coordinator at Sucafina. This role plans, delivers, and supports trainer-led learning programmes that drive strong learner engagement and measurable training outcomes.

Role Purpose

To ensure trainer-led programmes are delivered on schedule and within scope, achieving targeted learner completion and satisfaction, while tracking outcomes and continuously improving materials and delivery methods based on evaluation data and stakeholder feedback.

Key Responsibilities

Programme Coordination

• Coordinate programme logistics and scheduling to ensure on-time delivery.
• Track programme progress against scope and timelines.
• Manage learning activities through the Learning Management System (LMS).

Learning Needs & Design

• Conduct training needs analysis to inform programme development.
• Design evaluation mechanisms including surveys and assessments.

Reporting & Metrics

• Document and report training metrics to stakeholders.
• Ensure stakeholders receive clear, consistent reporting on performance and impact.

Stakeholder Management

• Facilitate communication with all programme stakeholders.
• Manage stakeholder relationships and feedback loops.

Continuous Improvement

• Evaluate programme effectiveness based on learner data and feedback.
• Adapt and improve materials and delivery methods based on evaluation outcomes.
• Apply continuous improvement mindset to programme operations.
• Solve problems and adapt to changing requirements.

Skills & Competencies

• Learning Management Systems (LMS) proficiency.
• Training needs analysis.
• Programme scheduling and tracking.
• Evaluation design (surveys and assessments).
• Documenting and reporting metrics.
• Communication and facilitation.
• Stakeholder management.
• Problem-solving and adaptability.