Therapist - SPA - Jumeirah The Red Sea

Role Overview

Therapist – Spa at Jumeirah The Red Sea, a member of Dubai Holding and global leader in luxury hospitality operating 29 properties across 11 countries in the Middle East, Europe, and Asia.

Company Overview

Jumeirah is renowned worldwide for its distinguished beachfront resorts, esteemed city hotels, and exclusive residences. The brand is synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Role Purpose

Deliver professional spa, health, body, and wellness treatments to the highest standards in accordance with established Spa protocols and recognised certification standards, ensuring personalised, safe, and exceptional guest experiences.

Key Responsibilities

Guest Consultation & Treatment Planning

• Conduct guest consultations prior to treatments to understand individual requirements and ensure a personalised, safe, and exceptional spa experience.
• Recommend appropriate treatments and products based on individual guest needs, preferences, wellness history, allergies, and other relevant information.

Treatment Delivery

• Provide professional spa, health, body, and wellness treatments in accordance with established Spa protocols and recognised certification standards.
• Deliver all treatments to the highest professional standards, ensuring proper preparation, consultation, treatment procedures, and aftercare are consistently followed.

Facility & Hygiene Standards

• Ensure treatment rooms are fully prepared, clean, well-equipped, and maintained in accordance with established Spa standards before receiving guests.
• Maintain high standards of cleanliness, hygiene, and safety throughout treatment rooms and Spa areas in line with SOPs, sequence of service, and local regulations.

Records & Service Continuity

• Maintain accurate records of treatments and products used to support personalised service and ensure guest preferences are available for future visits.

Qualifications & Experience

• Higher Secondary School Certificate or equivalent.
• 2 – 3 years of work experience as a Spa Therapist, preferably with an international luxury hospitality company.
• Experience of working in an international capacity.
• Hold a recognised qualification in Spa Therapy, Massage Therapy, or a related field.

Skills & Competencies

• Clear understanding of cultural differences showcasing trust and respect for everyone.

Additional Information

• Supportive and inclusive work environment.
• Access to Learning & Development programmes and clear career pathways.
• Opportunities for internal mobility within the global network.
• Colleague discounts on food, beverage, and hotel stays worldwide.
• Health care and insurance benefits.
• Locally competitive salary and incentive structure.
• Locally relevant benefits as determined by the property.