Territory Lead Sports Med, Central Region

Role Overview

Territory Lead Sports Medicine, Central Region at Stryker, supporting the Endoscopy and Sports Medicine Division in the Central Region of KSA.

Role Purpose

Establish and grow customer relationships, execute regional sales strategies, and drive revenue growth for Sports Medicine and Endoscopy products across your territory while ensuring customer satisfaction and operational excellence.

Key Responsibilities

Relationship & Account Management

• Establish and develop relationships with current and potential customers in your area of responsibility and maintain continuity.
• Plan, implement and report customer and partner visits and demos in accordance with sales targets and customer demands.
• Inform customers about purchasing methods including tender, intermediate purchase, leasing and external purchase options.

Sales Execution & Reporting

• Carry out sales-related activities in accordance with regional sales targets determined in line with company strategy and prepare sales reports requested by your manager.
• Track trends, competitors and developments in specific products and legal regulations in your area of responsibility and report to your manager.
• Evaluate requests for proposals from customers and partners and prepare a complete list of materials according to customer needs.

Tender & Procurement Support

• Cooperate with the tender department on projects decided to be procured.
• Support the completion and reporting of procurement projects.

Delivery & Customer Support

• Keep track of material delivery dates in your area of responsibility and inform customers.
• Carry out the delivery and installation of materials.
• Provide post-sales user training for product portfolio.
• Attend surgery cases as required.

Finance & Collections

• Bring customer bills to the accrual stage.
• Follow up collections with the Finance and Accounting department to ensure payment at agreed due dates.

Quality & Feedback Management

• Communicate customer feedback and complaints to the Quality Management Representative and Manager.
• Evaluate feedback in your area of responsibility, take necessary actions and report outcomes to the customer and related persons.

Marketing & Scientific Support

• Prepare Congress and Demo materials and use them appropriately.
• Deliver materials to the storehouse in sterilized and non-damaged condition.
• Communicate scientific support requests and plans to the marketing department and support the process.

Operational Support

• Provide support to the logistics team when needed.

Qualifications & Experience

• Bachelor's degree in business, medical or related field.
• 2-3 years of commercial experience as Territory Lead or similar role.
• Experience in Sports Medicine.

Skills & Competencies

• Proficiency in English.

Additional Information

• Work Flexibility: Hybrid.
• Travel Percentage: 80%.
• Preferred: Experience in Endoscopy.