Telesales Agent

Role Overview

Telesales Agent position at Ali & Sons Holding LLC. The role involves connecting with customers, generating sales opportunities, and driving business growth through effective telephone sales.

Role Purpose

Generate and convert sales opportunities through professional customer engagement while delivering excellent service and achieving sales targets.

Key Responsibilities

Sales Development

• Contact and qualify potential customers through outbound calls.
• Promote products, services, and offers to generate sales.
• Follow up with customers and maximize sales opportunities.
• Achieve individual and team sales targets.

Customer Service

• Understand customer needs, answer queries, and provide suitable solutions.

Administration

• Process orders and maintain accurate customer records in the CRM.

Qualifications & Experience

• Minimum 2 years in Sales, preferably in car sales.
• Bachelor's Degree.

Skills & Competencies

• Fluent English required; Arabic preferred.
• Strong communication skills.
• Persuasion and negotiation skills.
• Customer service skills.
• Computer literate with CRM and data-entry skills.

Additional Information

• Professional and supportive work environment.
• Career growth opportunities.
• Exposure to leading automotive brands.
• Performance-driven culture focused on excellence.