Job description
Role Overview
Technologist I - Coagulation at Sidra Medicine. The role is based at Sidra Medicine's laboratory facility.
Company Overview
Sidra Medicine is a high-tech facility providing world-class patient care, scientific expertise, and educational resources. The organization delivers comprehensive specialist healthcare services for children and young people, and exceptional maternity, gynecology, and reproductive medical services for women.
Role Purpose
The Technologist I - Coagulation assists in the validation of all equipment and processes within the laboratory, preparation of policies and procedures in accordance with CAP/ISO15189 and JCI, and training of staff in specific techniques appropriate to the expertise and experience of the post-holder. The role performs a broad range of technical and analytical work with a high level of individual skill and judgment under minimal supervision, while maintaining high standards of laboratory health, safety, and risk procedures.
Key Responsibilities
Specimen and Test Management
- Determine acceptability of specimens and blood or blood components according to established procedures.
- Perform laboratory tests and communicate critical results in accordance with laboratory policy for assigned section within established turnaround time as delegated by the Chair - Pathology.
- Obtain and record results for laboratory tests according to established procedures.
- Recognize normal, abnormal, and critical test results.
- Differentiate and resolve instrument and unexpected test results.
Quality Assurance and Compliance
- Monitor, record, and report results; participate in discussions to rectify areas of concern if necessary.
- Help ensure the provision of a high quality, cost-effective service with emphasis on quality assurance in all aspects of the section supervised by monitoring and audit of internal quality control.
- Participate in external quality assurance schemes that the department subscribes to.
- Carry out corrective action as advised when quality control procedures fail.
- Assist in ensuring achievement of and maintaining CAP and ISO15189 standards in the section.
- Ensure policies and procedures for the sections are adhered to.
- Initiate, perform, review, and troubleshoot quality control of reagents and test systems.
- Assess quality of data according to defined criteria.
Clinical Competency and Accuracy
- Maintain all clinical competencies required in section and perform in accordance with laboratory policy to provide accurate test results, slides, photographs, and documents.
- Operate and perform daily preventive maintenance of equipment according to written procedures and document findings.
- Report equipment malfunctions and request service as necessary.
Equipment and Inventory Management
- Take responsibility for the maintenance and safe use of equipment within the section.
- In liaison with the Technologist II and Supervisor - Hematology and Coagulation, ensure adequate stocks of reagents and consumables are available for the efficient running of the service.
- In liaison with the Technologist II and Supervisor - Hematology and Coagulation, provide technical advice on and assist in the selection and validation of new equipment.
Collaboration and Communication
- Liaise with Technologist II and Supervisor - Hematology and Coagulation on appropriateness of tests, results, and additional testing as required.
- Maintain cooperation between sections and between disciplines by regular communication with other Technologist I and Senior staff.
- Communicate with physicians, nurses, or other requestors by telephone, computer, or other method that ensures confidentiality.
Professional Development and Training
- Actively participate in the laboratory's continuing professional development program.
- Prepare and deliver presentations to a range of staff.
- Attend internal and external lectures.
- Undertake additional training courses as required.
- Participate in training (theoretical and practical) of technical staff in methodologies, principles, and procedures by way of tutorials, presentations, and seminars.
- Participate in the implementation of new methodologies under the direction of the Technologist II and Supervisor - Hematology and Coagulation.
Process Improvement and Systems
- Understand and adhere to process improvement principles and processes, including following standard work and maintaining a robust inventory concept in work area.
- Realize that all processes are driven by the needs of the customer.
- Use LIS to generate workload statistics and run queries.
- Participate in research and development as directed by the Technologist II and Supervisor - Hematology and Coagulation.
Governance and Conduct
- Observe and maintain a high standard of laboratory health, safety, and risk procedures.
- Work to departmental Standard Operating Procedures and current professional standards.
- Adhere to Sidra policy and infection control principles and standards to minimize patient risk and ensure high quality patient care.
- Adhere to Sidra's standards as they appear in the Code of Conduct and Conflict of Interest policies.
- Adhere to and promote Sidra's Values.
- Respect and relate well to people from varied backgrounds, diverse world views, and be sensitive to group differences.
Qualifications & Experience
Education
- Bachelor's degree in Biological Science, Medical Laboratory Sciences, Medical Technology, or other relevant program.
Experience
- 2+ years' relevant experience required.
- No minimum experience requirement for Qatar University/CNAQ Graduates only.
Certification and Licensure
- Meet the requirement for licensure by Qatar Supreme Council of Health, which includes a prometric exam.
- Licensed and/or certified by an accredited licensure body in the home country.
Professional Membership
- Participation in Continual Professional Development/Education.
Skills & Competencies
- Competent in broad range of technical processes in the general laboratory.
- Competent in several sections such as Routine Hematology, Coagulation, Manual Hematology, and Special Hematology.
- Knowledge and understanding of ISO15189/CPA/CAP/JCI standards and guidelines.
- Able to work as part of a team and also independently with minimal supervision.
- Ability to work under pressure.
- Excellent communication skills, both written and oral.
- Proficiency with Microsoft Office suite.
- Fluency in written and spoken English.
Additional Information
- Required to participate in the 24/7 service provision of the laboratory, including weekends and holidays.
- In view of the evolving needs and opportunities within Sidra, this position may be required to perform other duties as assigned and reporting relationships may vary.