Systems Engineer - South ME

Role Overview

Systems Engineer – South ME Region at Fortinet, based in UAE. The role works closely with a sales representative in a defined territory to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Company Overview

Fortinet's vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. The company secures the largest enterprises, service providers and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network. Fortinet serves 660,000+ customers around the globe.

Role Purpose

To support the sales organization in all technical matters by leading technical aspects of the sales cycle with Enterprise customers, from initial RFIs through RFPs and RFQs, while serving as the primary technical point of contact for customers and partners.

Key Responsibilities

Sales Support

• Lead all technical aspects of a sales cycle with Enterprise customers, from initial RFIs through RFPs and RFQs when required.
• Manage project and actively participate in POCs in partnership with relevant internal teams and customer or commercial partner teams.
• Position Fortinet solutions to customers, whether remotely or in person.
• Be the primary technical point of contact for customers and partners in close collaboration with your sales partner.

Customer Engagement

• Listen and understand the technical requirements of customers, reading between the lines to build a solution that outperforms competitor offerings.
• Demonstrate your ability to build and maintain customer relationships, including effectively communicating technically to a range of external and internal stakeholders.
• Maintain a positive customer experience when working on multiple deals simultaneously.
• Present through whiteboarding, technical white papers, technical plans and customer discussions with strong communication skills and confidence.

Product & Knowledge Management

• Continuously strive to improve knowledge around Fortinet products and solutions.
• Maintain a deep understanding of the competitive landscape and Fortinet's ability to provide long-lasting protection against ever-evolving threats.

Administration

• Maintain accurate activity, contact, and account technical information of all customers and prospects in Salesforce CRM.

Qualifications & Experience

• Currently or previously worked in a pre-sales engineer role, managing end-to-end technical aspects of deals through to technical closure.
• Can demonstrate problem-solving skills and how this has impacted key wins within your current organization.
• CISSP accreditation is beneficial.

Skills & Competencies

• High aptitude for security technology, specifically encryption and authentication.
• Knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN.
• Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
• Strong ability to manage your time effectively when working on multiple deals simultaneously.

Additional Information

• Excellent training and development opportunities, providing all the tools needed to be successful.
• Open working environment that shares knowledge and information collaboratively and transparently, with respect to everyone's thoughts and opinions.
• Opportunity to be part of an innovative, collaborative and winning team.
• Competitive salary and incentive compensation package, including stock awards, health and welfare benefits.
• Fortinet embraces diversity and inclusivity and encourages applications from diverse backgrounds and identities.
• Welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support overall health and financial well-being.