Systems Engineer - OT

Role Overview

Systems Engineer – OT/Cyber, Fortinet, Kuwait (North/South Gulf region).

Role Purpose

Support the sales organization in all technical matters regarding OT/Cyber Security across pre-sales, sales calls, and post-sales activities. Serve as the primary technical point of contact for Enterprise customers, working closely with sales representatives to develop, close, and successfully deliver OT security opportunities.

Key Responsibilities

Sales Cycle & Deal Management

• Lead all technical aspects of the sales cycle with Enterprise customers, from initial RFIs through RFPs and RFQs.
• Manage project delivery and actively participate in proofs of concept in partnership with internal teams and customer or commercial partners.
• Support sales colleagues to develop and close OT opportunities.
• Manage time effectively when working on multiple deals simultaneously while maintaining a positive customer experience.

Technical Consultation & Requirements Analysis

• Listen to and understand customer technical requirements, reading between the lines to build solutions that outperform competitor offerings.
• Serve as the primary technical point of contact for customers and partners in close collaboration with the sales partner.
• Demonstrate strong ability to position Fortinet solutions to customers, whether remotely or in person.
• Present technical information confidently through whiteboarding, technical white papers, technical plans, and customer discussions.

Product & Market Knowledge

• Continuously improve knowledge of Fortinet products and solutions.
• Maintain deep understanding of the competitive landscape and Fortinet's ability to provide protection against evolving threats.
• Proactively approach customer OT buying centers and create positive awareness around Fortinet OT propositions.

Administration & Documentation

• Maintain accurate activity, contact, and account technical information for all customers and prospects in Salesforce CRM.

Qualifications & Experience

• Currently or previously worked in a pre-sales engineer role, managing end-to-end technical aspects of deals through technical closure.
• Demonstrated problem-solving skills and evidence of impact on key wins within current organization.
• CISSP accreditation is beneficial.

Skills & Competencies

• High aptitude for security technology, specifically encryption and authentication.
• Knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN.
• Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
• Ability to build and maintain customer relationships.
• Ability to communicate technically to a range of external and internal stakeholders.
• Strong presentation and communication skills.

Additional Information

• Excellent training and development opportunities provided to support success.
• Open working environment with collaborative and transparent knowledge sharing.
• Opportunity to be part of an innovative, collaborative, and winning team.
• Competitive salary and incentive compensation package, including stock awards and health and welfare benefits.