Store Manager - Kurt Geiger - Riyadh

Role Overview

Store Manager at Kurt Geiger, located in Riyadh. Al Tayer Group is based in Dubai, UAE.

Company Overview

Al Tayer Insignia is a luxury retail group with over 40 years of partnership with iconic global brands. The company operates boutiques, department stores, and leading online platforms across the GCC, with a seamless omnichannel presence. The organization is customer-focused, celebrates creativity, values individuality, and is committed to empowering team growth.

Role Purpose

To manage and develop the store team to achieve high levels of revenue while maintaining brand image, operational compliance, and customer satisfaction.

Key Responsibilities

Sales & Commercial Performance

• Drive sales, monitor performance, and identify commercial opportunities to meet and exceed sales targets.
• Monitor sales per square foot to ensure maximum productivity within brand and store specifications.
• Analyse stock management information to ensure sales opportunities are maximised.
• Keep abreast of market trends and competitor activity and provide feedback and recommendations to the Company.

Visual Merchandising & Store Operations

• Ensure Visual Merchandising standards are maintained within brand guidelines.
• Implement Company expectations of standards, maintenance, and cleanliness.
• Prepare and implement stock takes in store in liaison with the Operations team.

Stock Management

• Minimise stock loss through the management, implementation, and adherence of ATG policies and procedures.
• Provide and analyse reports to gain understanding of current performance trends and ensure Buying and Planning are aware of stock-related feedback.

Customer Service & Experience

• Cultivate a culture of excellent customer service, leading by example.
• Resolve customer complaints effectively and promptly.
• Understand customer profiles and ensure feedback is provided on Marketing, Buying, and Planning to relevant parties.

Promotions & Brand Activities

• Recommend, manage, and support sales promotions and brand activities through effective planning and preparation to meet expectations.
• Provide feedback to relevant parties on promotion and brand activity outcomes.

Compliance & Health & Safety

• Ensure all Company policies and procedures are implemented and adhered to.
• Ensure Company Health and Safety standards are adhered to at all times.

Stakeholder Management

• Establish and maintain effective professional relationships with key business partners.

People Management

• Provide leadership and direction to team members towards the achievement of goals and objectives.
• Coach and motivate team to enhance performance and produce quality work.
• Ensure team members are continuously developed for higher level roles.

Qualifications & Experience

• Graduate in any discipline.
• 5–7 years of experience successfully running a profitable retail store.