Store Associate -Centrepoint Nizwa - Oman

Role Overview

Store Associate at Land Mark, Centrepoint Nizwa, Oman. This role is responsible for effectively managing cash operations, daily accounting of all cash, credit card, and gift voucher transactions, and reconciliation for the store.

Role Purpose

To deliver excellent customer service while maintaining accurate cash handling, compliance with all procedures and policies, and operational excellence at the point of sale.

Key Responsibilities

Cash & Financial Operations

• Manage cash operations effectively for the store.
• Ensure daily accounting for all cash, credit card, and gift voucher transactions.
• Perform reconciliation for the store.
• Ensure counting of cash at regular intervals.
• Report discrepancies, excess, or shortage in cash to Store Management.
• Ensure compliance to all SOPs and policies for till procedures, daily banking, and safe reconciliation.

Customer Service & Sales

• Provide excellent customer service to all customers at all times.
• Greet and inform customers about LPC, Gift Vouchers, extended warranty, and various promotions.
• Accurately process all transactions for customers in an efficient manner.
• Use sales techniques to maximize conversions of counter selling and meet Shukran targets.
• Fold garments in the correct way and present them in the correct size carrier bag to the customer after payment.

Operational & Facility Standards

• Ensure effective management of queue at the till.
• Ensure house keeping standards within the cashiers counter as per the company's standards.
• Ensure that all POS machines are in excellent conditions.
• Inform Management of price queries.

Qualifications & Experience

• High School Diploma.
• 1–3 years in cash handling within a retail organization.