Specialist, Risk Management

Role Overview

Specialist, Risk Management at First Abu Dhabi Bank, the largest bank in the UAE. The Specialist supports the VP Fraud Investigations in conducting investigations into incidents of actual and suspected fraud, bribery & corruption, data breaches and other misconduct as detailed in the Fraud Policy.

Company Overview

First Abu Dhabi Bank is the largest bank in the UAE and one of the world's largest and safest financial institutions. FAB offers a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. The Group Fraud Risk & Investigations function is part of the group's Risk Management function and provides second line Fraud Risk oversight for the firm's front office and support and control functions.

Role Purpose

The role exists to support the VP Fraud Investigations in delivering investigations into fraud, bribery & corruption, data breaches and other incidents of misconduct. The Specialist gathers evidence, interviews suspects and witnesses, evaluates findings, conducts root cause analysis, draws conclusions, files regulatory incident reports, makes appropriate recommendations and writes detailed investigation reports.

Key Responsibilities

Investigations & Case Management

• Receive cases for investigation and conduct risk assessments to identify immediate loss mitigation and recovery actions required.
• Assess the preliminary facts of the incident to determine whether the incident qualifies as a potential insurance claim with appropriate escalation and reporting.
• Gather information, documents, data and evidence required to determine the facts surrounding the incident.
• Interview suspects and witnesses, including staff, where required.
• Assess investigation findings, interpret evidence and conduct root cause analysis.
• Quantify the loss or potential financial exposure.
• Write comprehensive investigation reports containing appropriate risk mitigation and remedial recommendations.
• Utilise available data analysis and forensic tools and techniques to identify patterns, anomalies and potential areas of concern.

Escalation & Reporting

• Take direction from AVP and VP Fraud Investigations as to the investigation plan.
• Ensure immediate escalation of the incident as per department escalation matrix where required.
• Ensure that CBUAE STR or SAR reports are filed timeously.
• Respond to any requests for additional information within prescribed timelines.
• Prepare sectional statements and reports timely and accurately to meet FGB-NBAD and department requirements, policies and quality standards.

Collaboration & Coordination

• Collaborate and coordinate investigation and actions with other Bank functions such as Internal Audit, IT, HR, Legal and Compliance dependent on the need of each case.
• Network with industry peers to share intelligence and best practices.

Risk Management & Strategy

• Proactively identify and anticipate potential systemic risk, evolution of, or new versions of fraud trends to facilitate preventative action.
• Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Provide inputs and implement policies, systems and procedures for the assigned team so that all relevant procedural and legislative requirements are fulfilled while delivering a quality, cost-effective service.
• Monitor the financial performance of a given area of activity versus budgets.
• Ensure all activities are carried out in line with the approved guidelines.
• Promptly report any variances to management.

Leadership & Development

• Provide guidance and on the job training for junior colleagues.
• Conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner consistent with operating procedures and policy.
• Act as subject matter expert and provide input to the creation of fraud awareness and training material.
• Participate in the delivery of fraud awareness and training material when required.
• Promote the organisation's values and ethics in all activities within the team to support the establishment of a value-driven culture within the bank.
• Promote a culture of risk awareness across the organization within the team.

Governance & Operations

• Assist the VP Fraud Investigations to execute the Functional Operating Model components of the Fraud Investigations capability.
• Function within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.
• Authorised to take decisions as per the approved authorisation matrix.
• Stay updated with latest trends in banking fraud, technology and investigation techniques.

Qualifications & Experience

• Bachelor's degree in Criminal Justice, Law, Finance, Business, or a related field.
• Minimum of 2 years' experience in fraud investigations, preferably in the banking sector.
• Basic understanding of banking operations.
• Working knowledge of law and criminal justice procedures.

Skills & Competencies

• Analytical, problem-solving and decision-making skills.
• Report writing skills.
• Communication and presentation skills.

Additional Information

FAB offers unique career choices, a chance to innovate, craft solutions for the future and express yourself in a performance-based culture. FAB provides a range of learning and development initiatives to support all employees through training and skill development. FAB has structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globally.