Job description
Role Overview
Service Technician at Ali & Sons Holding LLC. The role is based in the UAE.
Role Purpose
Ensure the efficient servicing, maintenance, and repair of MG vehicles while maintaining high-quality workmanship in accordance with MG Guidelines and IEM SOP, contributing to vehicle reliability, workshop efficiency, safety, and customer satisfaction.
Key Responsibilities
Service & Maintenance
- Carry out minor periodic service and maintenance in accordance with MG Guidelines and IEM SOP.
- Perform Pre-Delivery Inspections (PDI) in accordance with required standards.
Repair & Diagnostics
- Repair or replace worn, damaged, or faulty components as per the assigned job order.
- Use VDS scanning tools to read, diagnose, and erase vehicle faults.
- Assist Repair and Diagnostic Technicians with repairs and technical tasks as required.
Documentation & Coordination
- Provide clear and accurate write-ups of work performed, including relevant comments and safety concerns.
- Clock in and out of assigned job orders in accordance with standard procedures.
- Coordinate with the Workshop Controller regarding vehicle status and with the Parts Advisor to obtain the correct parts.
Tools & Equipment Management
- Maintain an inventory of standard technician tools and ensure they are properly maintained.
- Maintain company assets, tools, and equipment in good condition.
Workplace Standards
- Maintain a clean, organized, and safe work area.
- Maintain a professional attitude and appearance at all times.
- Adhere to all company health and safety procedures and regulations.
Professional Development & General Duties
- Continuously develop technical knowledge and skills through formal training and technical updates.
- Follow instructions from the supervisor in accordance with company policies and SOPs.
- Perform other duties as assigned by the supervisor.
Qualifications & Experience
- Minimum 1 year of relevant experience in a similar automotive technician role.
- Higher Diploma in Mechanics, Automotive Engineering, or a related technical discipline.
- Brand Advanced Technician Qualification Certification is required.
Skills & Competencies
- Fluency in English is essential; Arabic language skills are preferred.
- Computer literacy and comfort using vehicle diagnostic and workshop systems.
- Good knowledge of automotive diagnostic tools, VDS scanning equipment, standard technician tools, and workshop equipment.
- Strong technical skills.
- Attention to detail.
- Commitment to quality workmanship.
- Willingness to learn.
- Teamwork.
- Discipline.
- Strong commitment to health and safety standards.
Additional Information
Ali & Sons is one of the UAE's respected and diversified business groups committed to excellence, innovation, and delivering exceptional customer experiences. The role offers a professional and collaborative work environment, opportunities for technical learning, development, and career growth, exposure to MG vehicles and advanced automotive technologies, and a culture that values teamwork, professionalism, quality, and continuous improvement.