Job description
Role Overview
Server at Shai Salon, Four Seasons Resort Dubai at Jumeirah Beach, Dubai, United Arab Emirates.
Company Overview
Four Seasons is powered by its people—a collective of individuals committed to becoming better and treating each other with respect. The company creates exceptional experiences for guests, residents, and partners through a commitment to luxury with genuine heart. Four Seasons believes its most important asset is its team of employees and maintains tremendous commitment to their development and training.
Four Seasons Resort Dubai at Jumeirah Beach is located on the beachfront with an unparalleled location, fresh approach to luxury, and legendary personalized service. The resort includes 237 Dubai luxury hotel rooms—including 49 suites—with subtle Arabic design motifs blended with contemporary style. The property features five food and beverage outlets, including the beachfront Sea Fu restaurant and the rooftop Mercury Lounge. Dubai is the second largest of the seven Emirates in the United Arab Emirates, located on the southern shore of the Arabian Gulf, with a sub-tropical, arid climate.
Role Purpose
Deliver exceptional service to guests in the lounge environment, ensuring memorable experiences through accurate order management, menu knowledge, and personalized attention to high-end clientele.
Key Responsibilities
Service Delivery
- Provide exceptional service to guests, ensuring a memorable experience.
- Deliver personalized service to high-end clientele.
- Recognize familiar guests and welcome new ones.
Operations
- Accurately take orders and relay them to the kitchen or bar.
- Maintain cleanliness of the lounge area and ensure tables are set appropriately for guests.
Product Knowledge & Sales
- Stay informed about the lounge's menu, drinks, and specials.
- Promote premium beverages and food items to maximize sales.
- Demonstrate familiarity with cocktail preparation and wine pairing.
Qualifications & Experience
- Previous experience in hospitality or luxury establishments within Food & Beverage department.
- Fluent in English with clear verbal skills.
Skills & Competencies
- Ability to provide personalized service to high-end clientele.
- Familiarity with cocktail preparation and wine pairing.
- Well-groomed, professional appearance suitable for a luxury environment.
Additional Information
Employment Terms
- Work Authorization provided.
- Schedule: 6 days per week over 48 working hours.
Compensation & Benefits
- Competitive tax-free salary and service charge.
- End of service gratuity.
- Complimentary full-board accommodation in high quality, well-resourced staff housing.
- Paid annual leave.
- Paid home leave tickets.
- Medical and life insurance.
Facilities & Lifestyle
- Vibrant fitness facilities include gym and swimming pool.
- Free transportation to and from work.
- Social and sporting events.
Development
- Learning & Development Programs.
- Career opportunities and international transfer.