Senior Specialist - Oracle HCM HR

Role Overview

Senior Specialist - Oracle HCM HR at Al Ghurair Investment. The role is part of a group-wide HCM solution implementation across all functions and business units, using an agile and iterative delivery approach to build minimum viable product and add functionalities incrementally.

Company Overview

Al Ghurair Investment is implementing a group-wide Human Capital Management solution across all functions and business units.

Role Purpose

Bridge the gap between technology and business processes by implementing and optimizing Oracle Fusion HCM solutions. Ensure HCM systems align with and enhance human capital management needs, working closely with stakeholders to understand requirements, configure the system, provide technical support, and drive organizational success.

Key Responsibilities

Strategic Planning & Governance

• Collaborate with clients to understand HR and human capital management requirements.
• Identify key performance indicators (KPIs) and metrics to measure the success of HR strategy.
• Provide guidance on best practices and HCM-related processes.
• Ensure management is aware of any issues or risks prior to their occurrence.

Stakeholder & Vendor Management

• Serve as business-facing professional capable of liaison and customer management.
• Work with implementation vendor and provide reporting on key risks and issues to management.
• Collaborate with Oracle support teams when necessary to address technical concerns.

System Configuration & Implementation

• Configure the system to align with the client's specific HR processes, policies, and organizational structure.
• Gather and document business needs and objectives for HCM implementation.
• Customize the system to meet unique business requirements, including modules for payroll, benefits, recruitment, and performance management.
• Implement and maintain security protocols to protect sensitive HR data.
• Ensure that the HCM system complies with relevant regulations, including data privacy laws.
• Implement security matrix based on organizational structure.
• Configure the user interface, personalize pages, and design user-friendly forms.
• Manage user accounts and access permissions within Oracle Fusion HCM.

Data Management & Migration

• Plan and oversee data migration from legacy systems to HCM.
• Oversee data quality, integrity, and data migration efforts within the HRMS system.
• Demonstrate proficiency in using Oracle's HCM Extract and HCM Data Loader tools for data import, export, and data transformation.
• Manage batch processes, schedule jobs, and troubleshoot issues related to scheduled processes.

System Integration & Technical Support

• Integrate the HCM system with other enterprise applications, such as finance and CRM systems, to ensure data consistency and process continuity.
• Troubleshoot technical issues and provide resolutions for system-related problems.
• Diagnose and resolve technical issues and errors within Oracle Fusion HCM.
• Apply upgrades and patches to Oracle Fusion HCM to keep the system up to date.

Reporting & Analytics

• Develop custom reports and dashboards to provide insights into HR metrics and workforce analytics.
• Help businesses make data-driven decisions related to their human capital management.

Optimization & Process Improvement

• Advise business users on how to optimize HR practices, including talent acquisition, onboarding, talent, succession, visa management system, performance management, and compensation.
• Identify areas for process improvement within the HRMS system and implement enhancements.
• Streamline and automate workflows to increase efficiency and productivity.
• Demonstrate knowledge of extensibility features to customize Oracle Fusion HCM to meet specific business needs.

Team Coordination & Development

• Coordinate through the development team for all delivery activities and act as first escalation point for all development issues specific to projects.
• Coordinate with implementation team to ensure right teams are working on the right build components at the committed time, with clear expectations of milestones and goals.
• Conduct training with team to keep them updated on upcoming releases, debugging processes, builds, configurations, and code process.
• Coordinate with team to align on progress and ensure deliverables are met as per expectation.

Documentation & Quality Assurance

• Create and maintain project documentation, including user guides and system configurations.
• Ensure all development and testing processes are followed.
• Understand and follow full software development lifecycle while using the standard process.

Training & Knowledge Transfer

• Train end-users and client staff on system functionality, features, and best practices.

Qualifications & Experience

• Bachelor's or Master's degree in Computer Science, Information Systems, or Engineering.
• Certified professional in Oracle Fusion HCM.
• Extensive experience in implementing HCM solutions with Oracle.
• Proven track record of successful implementation of Oracle HCM solution in Middle East region with UAE compliance.
• Two or more end-to-end implementations in Oracle HCM solution.
• Extensive experience in implementing reporting and security in Oracle Fusion.
• Experience with Oracle Fusion middleware, applications, Cloud Infrastructure, Oracle SQL, web services, and APIs.
• Experience in delivery-oriented IT environment using waterfall, agile, and DevOps methodologies.

Skills & Competencies

• Build management, change management, release management, and configuration management.
• System integration, system security, and lifecycle methodologies.
• Quality assurance and testing.
• Requirement gathering, system analysis, and design.
• Experience delivering complex processes and projects throughout project lifecycle.
• Organize, prioritize, estimate, and deliver tasks meeting deadlines.
• Proficiency in using Oracle's HCM Extract and HCM Data Loader tools for data import, export, and data transformation.
• Manage user accounts and access permissions within Oracle Fusion HCM.
• Configure the user interface, personalize pages, and design user-friendly forms.
• Knowledge of data security and privacy regulations and ability to implement controls to ensure compliance.
• Diagnose and resolve technical issues and errors within Oracle Fusion HCM.
• Knowledge of extensibility features to customize Oracle Fusion HCM to meet specific business needs.
• Manage batch processes, schedule jobs, and troubleshoot issues related to scheduled processes.
• Apply upgrades and patches to Oracle Fusion HCM to keep the system up to date.
• Highly organized, detail-oriented, and self-motivated.
• Work collaboratively across various teams with varying objectives.