Senior Officer - KYC Remediation ( UAEN Only)

Role Overview

Senior Officer - KYC Remediation at Mashreq, UAE.

Role Purpose

Support the KYC remediation program by managing customer data updates, conducting compliance reviews, and ensuring adherence to regulatory requirements across assigned portfolio segments.

Key Responsibilities

KYC Management

• Conduct Know Your Customer reviews and assessments for assigned customer portfolios.
• Identify gaps in customer documentation and data completeness.
• Execute remediation activities to resolve KYC deficiencies.
• Update and maintain customer information in compliance with regulatory standards.

Compliance & Quality Assurance

• Ensure all KYC remediation work meets regulatory and internal compliance requirements.
• Monitor remediation progress against program timelines and targets.
• Perform quality checks on remediation documentation and customer records.

Stakeholder Coordination

• Liaise with customers to obtain missing documentation and information.
• Coordinate with internal teams to resolve KYC-related issues.
• Escalate complex or non-compliant cases to senior management as required.

Reporting

• Document remediation activities and maintain detailed audit trails.
• Generate reports on remediation status and completion rates.
• Provide regular updates to management on program progress.

Additional Information

• Position is based in the United Arab Emirates only.
• This requisition replaces Asma Almazrouei, Staff ID 48578.