Job description
Role Overview
Senior HR Systems Development Analyst at alfanar. This role supports and enhances HR systems and digital solutions by optimizing HR processes, managing system improvements, and collaborating with HR, IT, and vendors to deliver efficient, compliant, and user-focused services that support business objectives.
Role Purpose
To support and enhance HR systems and digital solutions by optimizing HR processes, managing system improvements, and collaborating with HR, IT, and vendors to deliver efficient, compliant, and user-focused services that support business objectives.
Key Responsibilities
HR Systems & Applications Support
- Support and maintain HR systems.
- Coordinate with IT and vendors on system enhancements and issue resolution.
- Ensure system configuration aligns with HR policies and business needs.
HR Business Process Improvement
- Analyze and improve HR processes such as recruitment, onboarding, performance management, payroll, leave, and employee lifecycle.
- Develop standardized HR workflows and automate manual activities.
- Identify process gaps and recommend improvements.
Requirements Management
- Gather business requirements from HR stakeholders.
- Translate requirements into functional specifications for IT.
- Support solution design and implementation.
Testing & Quality Assurance
- Plan and execute User Acceptance Testing (UAT) for HR system enhancements.
- Validate system changes before production deployment.
- Ensure quality and compliance with HR policies.
Process Documentation
- Develop HR SOPs, policies, workflows, user guides, and process maps.
- Maintain HR process documentation and governance.
Change Management
- Coordinate HR system changes and Requests for Change (RFCs).
- Support digital HR initiatives and system rollouts.
Training & User Support
- Conduct training sessions for HR users.
- Provide functional support and troubleshoot HR system issues.
Delivery & Performance
- Perform planned activities to meet operational and development targets per delivery schedules.
- Utilize resources effectively to achieve objectives within efficient cost and time.
- Provide periodic reports detailing deviation and execution of planned tasks.
Problem-Solving & Escalation
- Solve related problems and escalate complex operational issues.
Quality & Compliance
- Ensure quality requirements to develop effective quality control and processes.
- Coordinate well-defined written systems, policies, and procedures.
- Seek automation opportunities.
- Comply with related policies, procedures, and work instructions.
Health, Safety, and Environment
- Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.
Professional Development
- Obtain updated soft and technical skills related to the job.
Qualifications & Experience
- Bachelor Degree in Systems Analysis & Engineering or any relevant field.
- 6 to 10 years of work experience.
Skills & Competencies
- Applications Development Standards and Procedures.
- Applications Knowledge.
- Applications System Analysis.
- Applications System Design.
- Applications Systems Architecture.
- Desktop Applications Knowledge.
- Desktop Distributed Applications Development.
- Joint Applications Development.
- Web Applications Programming.