Senior F&B Ambassador|Pepe Cucina -F&B (AJBR)

Role Overview

Senior F&B Ambassador at Pepe Cucina, Emaar.

Role Purpose

To deliver exceptional food and beverage service that meets Emaar's high hospitality standards while building genuine connections with guests and supporting team operations.

Key Responsibilities

Service Delivery

• Conduct all operational tasks in F&B Service while adhering to service standards and procedures.
• Prevent complaints and ensure adequate service recovery where needed.
• Go the extra mile where you can.

Stakeholder Management

• Proactively communicate with fellow Ambassadors, always with the Guest's interests at heart.

Qualifications & Experience

• Minimum of one-year experience in a similar position in a 5-star hospitality company.
• Minimum of a high school diploma required; College degree in Hotel Management or a related field is preferred.

Skills & Competencies

• Genuine service personality with high emotional intelligence.
• Strong command of both written and spoken English required.
• Additional language skills are an asset.