Senior Associate - E-Tailers Beauty, GCC

Role Overview

Senior Associate - E-Tailers Beauty, GCC at Chalhoub Group. Based in the Gulf Cooperation Council region, this role manages commercial and operational performance of beauty brands across leading GCC marketplaces.

Company Overview

Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over seven decades. The Group operates a portfolio of over 10 owned brands and distributes over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. The Group employs over 16,000 talented professionals across eight countries in the Middle East, with a presence in Latin America. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion. Sustainability is at the core of the Group's strategy; it is a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and has pledged to reach Net Zero by 2040. The Greenhouse is the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Role Purpose

Manage day-to-day commercial and operational performance of beauty brands across leading GCC marketplaces including Amazon, Noon, Namshi, and other regional platforms. Drive online sales growth, brand visibility, profitability, and execution excellence, ensuring brand strategies, launches, promotions, and digital activations are delivered effectively across all assigned e-tailers.

Key Responsibilities

Account Management

• Own the commercial relationship with assigned marketplaces.
• Develop and manage account plans, commercial calendars, trading terms, promotions, launches, and escalations.

Sales & Commercial Performance

• Deliver sales targets across accounts.
• Track performance versus budget and forecast by brand, SKU, and platform.
• Identify risks and growth opportunities.

Trading & Online Store Management

• Ensure accurate listings, pricing, assortment, visibility, and stock status.
• Monitor stores daily and resolve execution issues.

Content Optimization

• Maintain high-quality, on-brand product pages including titles, descriptions, images, keywords, and claims.
• Ensure new launches are trade-ready ahead of go-live.

Competitive Pricing

• Monitor pricing and competitor activity across markets.
• Protect brand positioning and profitability.
• Escalate violations.

Inventory Management

• Coordinate with Supply Chain and e-tailers to maintain optimal stock.
• Flag out-of-stock risks.
• Support forecasting.

Trade Marketing & Visibility

• Secure and manage digital visibility including banners, placements, and sponsored media.
• Track campaign ROI.

Financial Management

• Monitor account profitability, trade spend, rebates, and commissions.
• Analyse ROI.
• Support commercial negotiations.

Reporting & Analytics

• Build dashboards and reports across key KPIs: net sales, ASP, conversion, availability, and ROI.
• Deliver actionable insights, not just data.

Cross-Functional Collaboration

• Partner with Brand, Trade & Digital Marketing, Finance, Supply Chain, and regional/global brand teams to deliver seamless execution.

Qualifications & Experience

• Bachelor's degree in Business, Marketing, E-commerce, or a related field.
• 4–6+ years in e-commerce, marketplace management, or FMCG/beauty commercial roles.
• Hands-on experience with Amazon, Noon, Namshi, or equivalent GCC marketplaces.
• Beauty, cosmetics, personal care, or FMCG background strongly preferred.

Skills & Competencies

• Strong commercial and analytical skills with experience across sales data, dashboards, forecasts, and budgets.
• Excellent Excel and PowerPoint proficiency.
• Strong negotiation and stakeholder management skills.
• Highly organized and commercially driven.
• Ability to manage multiple brands, platforms, and markets simultaneously.

Additional Information

Chalhoub Group offers a competitive benefits package including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts. The Group provides enriching experiences, learning and development opportunities, and exposure to different assignments within the role or through internal mobility. Diverse career paths are available for those who are extraordinary, every day. The Group is committed to inclusion and diversity and welcomes all applicants without regard to gender, age, race, religion, national origin, or disability status. Assessments and interviews should be completed independently and without assistance from generative AI tools.