Senior Account Manager

Role Overview

Senior Account Manager at JODAYN. The successful candidate will manage key accounts, drive business growth, and maintain strong client relationships.

Role Purpose

Manage and grow strategic client accounts while identifying new business opportunities, driving revenue growth, and serving as the primary point of contact to ensure high levels of customer satisfaction.

Key Responsibilities

Account Management

• Manage and develop relationships with strategic clients.
• Act as the primary point of contact for clients and ensure high levels of customer satisfaction.
• Identify upselling and cross-selling opportunities within existing accounts.

Business Development

• Prepare proposals, negotiate contracts, and close deals.
• Prepare account plans, sales forecasts, and regular business reviews.
• Drive revenue growth and achieve assigned targets.

Stakeholder Collaboration

• Coordinate with internal teams to deliver successful project outcomes.
• Collaborate effectively with technical and delivery teams to ensure client satisfaction.

Qualifications & Experience

• Minimum 4 years of experience as an Account Manager, Business Development Manager, or similar client-facing role.
• Proven experience working within IT Consulting companies.
• Bachelor's degree in Business Administration, Information Technology, or a related field.

Skills & Competencies

• Strong ability to manage and grow key client accounts while identifying new business opportunities.
• Excellent stakeholder management and relationship-building skills.
• Strong understanding of IT services, digital transformation initiatives, and technology solutions.
• Exceptional communication and presentation skills in English and Arabic.