Salesforce Product Owner -3 Months Contract -Onsite in AbuDhabi - Octopus by RTG

Role Overview

Salesforce Product Owner on a 3-month onsite contract with Robusta, located in Abu Dhabi.

Role Purpose

Act as the bridge between business stakeholders and Salesforce technical teams, translating business needs into clear requirements and ensuring the successful delivery of Salesforce enhancements and initiatives.

Key Responsibilities

Product Backlog & Prioritization

• Own and manage the Salesforce product backlog, ensuring priorities are clearly defined and aligned with business objectives.
• Prioritize features, enhancements, bug fixes, and technical requirements based on business value and urgency.
• Manage and prioritize product backlogs across delivery cycles.

Requirements & Documentation

• Gather and analyze business requirements from stakeholders and translate them into clear functional requirements.
• Create and maintain epics, user stories, acceptance criteria, and process documentation.
• Write detailed user stories and acceptance criteria.

Agile Leadership

• Participate in and facilitate Agile ceremonies including sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Support delivery lifecycle documentation, release planning, and stakeholder communication.

Stakeholder Management

• Act as the main point of contact between business stakeholders and the Salesforce delivery team.
• Manage stakeholder expectations and communications throughout the delivery lifecycle.

Technical Collaboration

• Work closely with Salesforce Developers, Administrators, Architects, QA teams, and other technical stakeholders.
• Coordinate with technical teams to ensure Salesforce configurations and customizations address business needs.

Quality Assurance & Delivery

• Support UAT, validate delivered features, and ensure solutions meet agreed business requirements.
• Track delivery progress, dependencies, risks, and outstanding requirements.

Process Improvement

• Identify opportunities to improve Salesforce processes, automation, and user experience.

Qualifications & Experience

• 3–5 years of experience as a Product Owner, Business Analyst, Salesforce Consultant, or similar role.
• Proven experience working on Salesforce implementations, enhancements, or transformation projects.
• Experience working in Agile/Scrum environments.
• Experience supporting UAT and validating delivered solutions.
• Experience working closely with Salesforce Developers and technical teams.

Skills & Competencies

• Strong hands-on understanding of Salesforce, preferably Sales Cloud and/or Service Cloud.
• Strong understanding of CRM processes such as Sales, Customer Service, Lead Management, Account Management, and Opportunity Management.
• Good understanding of Salesforce configuration and platform capabilities.
• Strong ability to write detailed user stories and acceptance criteria.
• Strong stakeholder management and communication skills.
• Excellent analytical and problem-solving abilities.
• Strong English communication skills.

Additional Information

Contract Details

• Duration: 3 months
• Location: Abu Dhabi
• Execution: Onsite

Preferred Qualifications

• Salesforce Administrator, Platform, or Sales Cloud certification.
• Experience with Salesforce integrations and APIs.
• Familiarity with Salesforce data models and automation.
• Experience working with external Salesforce implementation partners.
• Previous experience in consulting or client-facing environments.