Sales Verification Executive - Business Banking (UAE Nationals Only)

Role Overview

Sales Verification Executive - Business Banking at Emirates Islamic Bank, located in the United Arab Emirates. This role is available to UAE Nationals only.

Company Overview

Emirates Islamic Bank was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles. As one of the leading Islamic banks in the UAE, the bank offers exciting career opportunities for highly motivated professionals and graduates. Employees are considered the biggest asset, with continuous investment in Talent Management, Training and Development programmes to help professionals excel and achieve success in their chosen career. Emiratization is a key strategic objective, providing training to talented young Emiratis under dedicated programmes that shape their ambition, passion and commitment to become future leaders of the organization and financial sector. The bank is driven by values of Innovation, Customer Service, Ambition and Ownership, with a diverse work environment comprising over 60 nationalities.

Role Purpose

This newly created role supports customers who go through self-initiated digital onboarding journeys for Small and Medium Enterprises. The Sales Verification Executive verifies original documents submitted by customers, assists with collection of additional documents, and conducts Business verification through Customer Profile Verification. The role requires significant attention to customer service and demands expertise in entity account opening requirements with fair understanding of digital processes to ensure seamless onboarding.

Key Responsibilities

Document Verification & Compliance

• Ensure original documentation has been compared with digital documents provided and adequately scrutinized to meet regulatory and internal policy requirements.
• Verify the integrity of applications by confirming they are signed by authorized individuals.
• Verify original documentation firsthand and confirm verification of office location and business activity.

Customer Profile Verification

• Assess business activities to ensure they align with submitted information per the standard CPV checklist.
• Conduct Customer Profile Verification as part of the onboarding process.

Customer Service & Onboarding

• Provide quality customer service through the onboarding process.
• Collect any additional documents required from customers.
• Resolve Requests for Information and ensure details are submitted to the processing team.
• Ensure applications are processed on time.

Digital Initiatives

• Support the implementation of digital initiatives rolled out across Business Banking during both testing and live production phases.

Qualifications & Experience

• High School Graduate.
• UAE National with Family Book.

Skills & Competencies

• Team player.
• Problem solver.

Additional Information

• Competitive salary package.
• Strong emphasis on work-life balance and wellbeing across the bank.
• World-class Learning and Development platform and career development opportunities.
• Generous annual leave entitlement and private healthcare.
• Preferential banking facilities for employees.