Sales Manager Education

Role Overview

Sales Manager Education at Miral Destinations, based at Miral Destinations Headquarters in Abu Dhabi, United Arab Emirates. This role requires regular presence and coordination across all locations.

Role Purpose

Proactively solicit and handle sales opportunities, acquire new customers, and maintain existing customers within the domestic market. Oversee daily sales operations, strengthen key domestic partnerships, identify new business opportunities, and ensure domestic sales initiatives are executed efficiently in alignment with AD Portfolio (teamLab Phenomena, Qasr Al Watan, Al Ain Zoo and extended new projects) commercial objectives. Explore new ways to generate and maximize revenues for the destination.

Key Responsibilities

New Business Development

• Aggressively target solicitation of business from key market segments: Corporate & Government to achieve annual revenue targets.
• Facilitate indoor and outdoor sales activities and external client meetings.
• Build and strengthen relationships with existing and new customers and industry organizations to enable future bookings through individual sales calls, prospective client entertainment, and FAM trips.
• Identify new business partners for the company.
• Contract and manage accounts through the CRM system while recording and tracking all opportunities.

Strategic Planning & Action Plans

• Formulate and implement action plans and strategy for assigned segments to ensure revenue growth across all company products.
• Interpret short- and long-term effects on sales strategies in operating profit.
• Communicate all sales campaigns to relevant customers and obtain proof of commitment.
• Accurately forecast annual, quarterly, and monthly revenue streams.

Portfolio Management

• Develop and manage portfolio of active and prospect Corporate & Government accounts.
• Resolve order and inventory problems by investigating data and history to identify alternate means for filling requests and notify the team and customers.
• Resolve promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices and forwarding resolution to Head of Sales – Domestic.
• Provide product, promotion, and pricing information by clarifying customer requests, selecting appropriate information, and answering questions.
• Maintain customer database by inputting customer profiles and updates.

Reporting & Analysis

• Prepare daily, weekly, and monthly sales reports for the Head of Sales – Domestic through consolidated and analyzed action summaries and sales tracking reports.
• Ability to analyze performance data and prepare insightful reports.

Sales Operations & Target Achievement

• Accomplish department and organization mission by completing related results as needed.
• Manage assigned geographic sales area or market or product line to maximize sales revenues and meet corporate objectives.
• Perform sales activities on major corporate accounts and negotiate sales price and discounts in consultation with Head of Sales – Domestic.
• Coordinate proper company resources to ensure efficient and stable sales results.

Team Leadership & Development

• Establish and manage effective programs to compensate, coach, appraise, and train sales personnel.
• Assist sales personnel in establishing personal contact and rapport with top decision-makers.
• Coach and conduct appraisals for direct reports.

Qualifications & Experience

• Bachelor's degree or diploma.
• 5+ years of work experience with Corporates & Government Clients, Holdings, and Events companies.
• UAE Driver License.
• Strong knowledge of UAE domestic travel trade, schools, government, and corporate ecosystems.

Skills & Competencies

• Excellent written and spoken English.
• Deep understanding of UAE culture, values, traditions, and business etiquette.
• Excellent interpersonal and stakeholder management skills.
• Strong negotiation and relationship-building capability.
• Proficiency in MS Office and CRM systems.