Sales Manager - Dubai & Northern Emirates

Role Overview

Sales Manager - Dubai & Northern Emirates at Al Tayer Group, Dubai, UAE. The role monitors sales targets and contributes to the sales plan in the respective region to achieve high levels of sales, profits, and a wide customer base.

Role Purpose

Manage the sales process for Jaguar/Land Rover across Dubai and Northern Emirates, ensuring alignment with regional and brand sales targets while driving profitability, unit sales, and customer acquisition across all showrooms.

Key Responsibilities

Sales Planning & Performance Management

• Communicate sales plan and targets to the sales team in each showroom, providing sufficient inputs, guidance, and motivation
• Provide budgetary inputs and agree on the annual sales plan in alignment with overall Al Tayer Group and Jaguar/Land Rover sales targets, associated budget, and forecast profitability
• Monitor performance against agreed financial parameters and unit numbers, initiating corrective action where necessary
• Review and monitor future sales plan implementation and results achieved on a regular basis in each showroom
• Communicate any changes to the sales plan with General Manager Sales to adapt to unexpected changes in the business environment

Pricing & Marketing Strategy

• Contribute to the development of pricing and stocking policies
• Ensure proper implementation of pricing and stocking policies
• Ensure all teams understand current pricing and marketing activities
• Review all prospects and identify where they were generated from

Sales Operations & Customer Support

• Ensure efficient vehicle ordering and distribution with proper communication with customers in each showroom
• Ensure offer creation is properly prepared, valued, and generated for customers using the appropriate medium required
• Liaise with appropriate internal stakeholders such as Customer Interaction Center to provide customers with efficient sales support
• Ensure proper coordination with sales support team for facilitation of sales processes

Problem Resolution & Stakeholder Management

• Deal with critical problems and major customer complaints or issues escalated from different showrooms in the region
• Ensure prompt action or decisions for timely resolution
• Establish and maintain a network of business contacts and relationships within the market to increase market awareness
• Obtain market and competitor intelligence and customer preference information

Performance Monitoring & Reporting

• Review reports issued from Autoline periodically to monitor the performance of the business and people

Leadership & Team Development

• Provide leadership and direction to subordinates towards the achievement of goals and objectives
• Guide, motivate, and evaluate subordinates on their performance, productivity, and progress
• Identify training needs of team members to improve efficiency and ensure conformity with standard procedures and practices
• Ensure that team members acquire required skills and knowledge through appropriate training programs, including product and brand-related training
• Identify appropriate gaps and training costs and benefits to ensure budgetary parameters are met
• Identify, develop, and train potential successors for succession planning purposes

Qualifications & Experience

• Bachelor's Degree in relevant technical or business-related discipline, with tertiary qualification in sales
• Minimum five to eight years of experience in sales within the automotive industry

Skills & Competencies

• Strong management skills
• Excellent interpersonal and communication skills
• Strong people management skills
• Strong problem-solving skills
• Strong analytical skills
• Strong negotiation skills
• Coaching and guiding skills
• Strong networking skills
• Strong understanding of regional market
• Proficiency in Microsoft Office
• Proficiency in Autoline (preferred)