Sales Manager - CIS Market - InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Role Overview

Sales Manager - CIS Market at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, a luxury beachfront resort located on Hayat Island in Ras Al Khaimah, UAE.

Company Overview

InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort less than an hour from Dubai, offering a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. The resort features a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, focused on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting. It is part of IHG Hotels and Resorts, the world's largest family of luxury hotels.

Role Purpose

Develop and manage leisure business from key CIS source markets with a strong focus on growing room revenue and market share, while building and maintaining strong relationships with tour operators, travel agencies, DMCs, wholesalers, and other leisure partners.

Key Responsibilities

Account Development & Management

• Develop and manage leisure business from key CIS source markets, with a strong focus on growing room revenue and market share.
• Manage an assigned portfolio of accounts while actively identifying and developing new business opportunities.
• Monitor production from key accounts and take proactive action to grow underperforming or high-potential accounts.
• Maintain an accurate and active sales pipeline, ensuring leads and opportunities are followed through and converted effectively.

Relationship & Partnership Management

• Build and maintain strong relationships with tour operators, travel agencies, DMCs, wholesalers, and other leisure partners.
• Conduct regular sales calls, client meetings, presentations, site inspections, and familiarisation trips.
• Represent the resort at trade shows, sales missions, roadshows, networking events, and other relevant industry activities.
• Showcase the resort's rooms, villas, residences, dining, spa, leisure facilities, and overall destination experience to potential partners and clients.

Sales Strategy & Execution

• Work closely with the Director of Sales to implement leisure sales strategies aligned with the resort's commercial objectives.
• Negotiate contracts, tactical offers, seasonal promotions, and leisure packages in line with the resort's pricing and revenue strategy.
• Work closely with Revenue, Reservations, Marketing, and Operations to ensure offers are commercially sound and guest expectations are delivered.

Market Intelligence & Analysis

• Keep a close eye on market trends, competitor activity, destination demand, pricing, and changing travel patterns across CIS markets.
• Prepare regular sales reports, account updates, forecasts, and market intelligence to support commercial decision-making.

Brand Representation

• Ensure all sales activities reflect the standards, values, and luxury positioning of the InterContinental brand.

Qualifications & Experience

• Minimum 1–2 years of proactive sales experience within a hotel or resort environment, with direct exposure to CIS source markets.
• Previous experience within a medium to large leisure-focused hotel, luxury resort, or similar international brand is preferred.
• UAE hotel sales experience is essential.
• Strong knowledge of CIS travel segments, tour operators, travel agencies, and distribution partners.

Skills & Competencies

• Proven ability to develop accounts, generate new business, negotiate effectively, and achieve sales targets.
• Strong commercial awareness and understanding of leisure contracting, market trends, and competitor activity.
• Excellent relationship-building, communication, presentation, and negotiation skills.
• Excellent spoken and written English and Russian languages.
• Knowledge of Opera is highly advantageous.

Additional Information

• Ability and willingness to travel for sales missions, trade events, client meetings, and market visits as required.
• Flexibility to work in a hybrid capacity between Dubai and Ras Al Khaimah.
• Competitive salary with a wide range of benefits including full uniform, impressive room discounts, and comprehensive training.
• IHG Hotels & Resorts provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.