Job description
Role Overview
Sales Expansion Team Leader at Foodics, a leading restaurant management ecosystem and payment tech provider based in Riyadh with offices across 5 countries.
Company Overview
Foodics is a restaurant management ecosystem and payment tech provider founded in 2014 with headquarters in Riyadh and offices in UAE, Egypt, Jordan, and Kuwait. The company serves customers and partners in over 35 countries worldwide. Foodics has processed over 6 billion orders and has completed three funding rounds, with the latest raising $170 million in the largest SaaS funding round in MENA. The team comprises over 30 nationalities working across 14 countries.
Role Purpose
Lead an outbound sales team focused on driving revenue growth from existing clients through expansion sales, cross-selling, and upselling of new product lines to increase Average Revenue Per User (ARPU).
Key Responsibilities
Expansion Sales Management
- Handle incoming new branch sales requests from existing customers.
- Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
- Track expansion requests and ensure timely follow-ups to close deals efficiently.
Upselling & Cross-Selling
- Identify new upselling and cross-selling opportunities from existing customers through outbound activities.
- Identify and recommend additional products to maximize revenue from expansion deals.
- Ensure that every expansion quote includes relevant upsell and cross-sell products before sending to the customer.
Sales Process & Coordination
- Work closely with internal teams to ensure smooth processing of expansion sales.
- Communicate effectively with customers regarding their expansion needs and available solutions.
- Maintain accurate records of expansion requests in the CRM system.
Qualifications & Experience
- 2+ years in sales, account management, or a related field.
- Experience in handling sales requests and generating quotes.
- Experience working with CRM systems to manage and track sales activities.
- Experience in SaaS or technology sales is an advantage.
Skills & Competencies
- Strong sales mindset with a focus on upselling and cross-selling.
- Excellent communication and negotiation skills.
- Detail-oriented with strong organizational abilities.
- Ability to work efficiently under pressure and meet deadlines.
- Knowledge of Foodics products and their value to different business models.
Additional Information
- Highly competitive compensation packages, including bonuses and the potential for shares.
- Regular training and an annual learning stipend for personal development and career growth in a hyper-growth environment.
- Autonomy, mentoring, and challenging goals that create opportunities for growth.