Sales Executives in Specialty Coffee

Role Overview

Specialty Coffee Sales Representative at Stock Roastery, a specialty coffee roastery serving the café sector.

Role Purpose

Develop new business opportunities, maintain strong customer relationships with cafés, and provide technical coffee support to ensure customers achieve optimal cup quality and consistent product satisfaction.

Key Responsibilities

Sales Development

• Identify and acquire new customers to grow sales.
• Visit cafés on a daily basis to present and promote specialty coffee products.
• Achieve monthly sales targets.

Customer Relationship Management

• Build and maintain strong relationships with café owners and managers.
• Conduct regular follow-ups to monitor coffee quality and customer satisfaction.
• Resolve customer concerns related to coffee quality or brewing performance.

Technical Support & Training

• Assist customers with grinder calibration, espresso extraction, and brewing techniques to achieve optimal cup quality.
• Train baristas on coffee preparation and best practices when required.

Reporting

• Prepare regular reports on customer visits, sales activities, and new business opportunities.

Qualifications & Experience

• Previous experience in specialty coffee, preferably as a barista, coffee trainer, or in a similar role.
• Proven experience in sales and business development.
• Valid UAE driving license with the ability to drive.

Skills & Competencies

• Strong knowledge of espresso, coffee extraction, grinding, and brewing techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Good command of English; Arabic is an advantage.

Additional Information

• Competitive fixed salary.
• Attractive sales commission.
• Company vehicle or transportation allowance.
• Career growth opportunities within a specialized coffee roastery.