SALES EXECUTIVE

Role Overview

Sales Executive at Napco National. Location not specified in source.

Role Purpose

Sell the full range of company products to assigned customers, maintain strong customer relationships, implement company standards, and report market intelligence to support the sales team.

Key Responsibilities

Sales & Customer Acquisition

• Sell the widest range of company products to assigned customers.
• Sell all potential customers in the assigned area.
• Detect and report new customers in the area to the team leader.
• Present customer orders to the team leader and daily collection reports to the distributor or accountant.

Customer Service & Relationship Management

• Handle customer complaints and report them to the sales team leader.
• Review quarterly basis customer account reconciliation and obtain customer signature and approval.
• Provide feedback of any competition activity within the assigned area.

Operations & Compliance

• Ensure proper implementation of planogram.
• Perform inventory check for every visit covering warehouses and shelves.
• Issue special order requests upon need.
• Collect invoices according to company's aging policy.
• Issue return forms for defected products if available and obtain approval from superior before actual return.

Documentation & Reporting

• Prepare all needed documents for the call cycle or business review before going to the market.
• Report to the team leader any problem or objection that occurred and could not be handled.

Additional Information

• Full details are available on the employer's original posting.