Sales Coordinator (Pipeline)

Role Overview

Sales Coordinator (Pipeline) at AWR Group. This role is focused on handling Dealer Channel Sales (Nissan, Infiniti and Renault) and Dealer management with continuous expansion of Dealer sales segment.

Role Purpose

Handle Dealer Channel Sales across Nissan, Infiniti and Renault brands while managing dealer relationships and driving continuous expansion of the dealer sales segment.

Key Responsibilities

Sales Target & Profitability

• Achieve monthly sales targets.
• Maximize profitability and minimize losses.
• Execute plans and take corrective actions.

Customer Engagement & Acquisition

• Contact existing and new customers regularly via email, phone and social media.
• Make regular market visits for new enquiries and customer acquisitions.
• Send follow-up and introductory emails to existing and new customers.
• Provide end-to-end service to customers from enquiry level to delivery.

Operations & Coordination

• Coordinate with PDI, Logistics and Shipping companies to ensure smooth delivery of vehicles.
• Coordinate with GIT, Logistics, Finance and other internal teams.
• Update lead and customer details in Salesforce and process orders.
• Ensure documentation as per requirements for Customs Duty and VAT claim.
• Ensure strict compliance with company SOP and GIA recommendations.

Market Intelligence & Reporting

• Collect market and competitor information for internal updates.
• Visit markets on a regular basis to study and collect data for infringement activity and provide reports.
• Prepare and share monthly market reports to the Head of the Department.

Team Development

• Provide opportunities to the team to improve their skills.

Qualifications & Experience

• Bachelor degree, Diploma, or any relevant qualification.
• 5+ years' experience in Customs clearance and freight forwarding services.

Skills & Competencies

• Excellent interpersonal skills with the ability to interact effectively.
• Detail oriented and highly organized.
• Strong communication skills.
• Exceptional organizational skills and the ability to quickly adapt to changing environments.
• English language proficiency.